This release contains bug fixes and general improvements. Thanks for using the HubSpot app.
Ratings and Reviews
Repeat Notification overload
The app is great for letting me know when my emails are opened, which is the main reason I chose to use it. I love that I can see when someone reads my email and that I can sort my contacts by who opened emails most recently and who I’ve last made contact with, etc. however, the app on the phone is driving me crazy. Every time I open one of my own tracked emails or someone in the thread opens the email the app will send me a notification every 2 seconds that the email was opened, and it won’t stop bombarding my phone with the notifications until I exit the email (which is after I finish replying) and then have a hundred notifications. It also counts towards the 200 notifications you are allowed to receive for free, using all those up for already reported information. Although HubSpot will surely make a fix for it, I had to mention it or else they might not ever see it!
Great App.... But
So this app has very few things I don’t like about it but from a sales and prospecting point of view it lacks major filter ability to allow you to sort through your clients.
Right now you only allow contacts to be sorted by First Name, Last Name, and Date Created. This becomes a huge problem when you’ve got hundreds of clients from different locations and want to prospect through specific categories on any day. It would be nice to sort by locations, state, city and zip. Also type of business.
No support for the Tickets feature
My company has been using HubSpot for sales and marketing tracking for about a year. We started using the Tickets feature about two months ago that allows us to create and track customer support tickets.
As the Customer Care Lead for our company, it’s critical that I’m able to access our support tickets on the go. This is nearly impossible to do without carrying my computer with me. The Tickets section of their website is nowhere to be found in their iPhone app. While you can login to your HubSpot account in a mobile browser by going directly to the login page URL (the Login link is not displayed on the mobile version of their home page), trying to interact with your HubSpot account in a mobile browser will test your patience.
I know the Tickets feature is relatively new for HubSpot; but I hope their team understands that it’s important that we be able to access things like that on the go from whatever device we have with us.
Developer Response ,
Hi Adam, thanks for your feedback. The good news is that we're planning to support Service Tickets on mobile, see more here https://bit.ly/2Cm3Z31. Regards Ronan
- 103.6 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, French, German, Japanese, Portuguese, Spanish
- Age Rating
- Rated 4+
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