Humana Military 4+

Name: Humana Military
Rating: 2 (433 reviews)
Author: Humana Military

Humana Military

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- 2.0 • 433개의 평가

- 무료

설명

This app will allow you to view the details of your claims and referral and authorizations including status, provider information and associated dates. You can also view, print, share to files and email your Explanation of Benefits (EOBs) and Referral Letters. In addition, you can view your eligibility, PCM information, cat cap and deductible (where applicable), make payments, review payment history and find network providers.

2024년 1월 22일

버전 2.5.5

This version includes:
• Improvements to make payment while logged in. Features include standard billing account information and a fresh look for the payment submission process.
• Bug fixes and performance enhancements.
To provide feedback or if you have any questions about the app, please email us at HMMobileDevelopers@humana.com. Thanks!

2.0/5

433개의 평가

This app is terrible

Good luck trying to find a covered dentist using phrases like “general dentist “ dentist or anything, because I pulled up none of them in the search browser, I actually had to call dentist’s in my area. Then came primary care, what a nightmare. The creative department for this app needs to add some more key phrases options for people looking to find a doctor for their specific needs instead of having to play a guessing game on what words to search in the app. Online is even worse. 23 years of military service and a veteran has to crack open an old school phone book for a doctor because the app for his insurance company is absolutely worthless.

Hi, I apologize that you are having provider locator issues with our app. Please email us with more info at HMMobileDevelopers@humana.com for further assistance. Thanks-

Great App To Compliment Website

This is a great application. It works well, the user interface is intuitive, easy to navigate and matches what you’re used to seeing on the website. Works seamlessly with the DS Login system (which seems like a miracle based on every other DOD sponsored app.)

App devs, if you’re reading these reviews, thanks for a job well done. I’ve tried a lot of DOD sponsored apps and 95% fail to meet the mark due to lack of integration with existing systems. Bravo!

Thank you! The team appreciates your feedback!

Very difficult to access - it should be no stars

I’m reviewing this as a patient and as a clinician for Humana Military. This app is very difficult to access. I wasn’t able to register a user name and password. So, I tried to access through my DS Logon. When I accessed the portal/app, the information kept freezing. I tried several times and even changed my password even when I didn’t have to and shouldn’t have had to.

I tried to search for neurosurgery specialty, the only item that piped up was “pediatric neurosurgery”. I have to search this as “neurological surgery” to find adult neurosurgeons.

Only registered civilian network provider profile is found.