The Humana Pharmacy Mobile app makes it easy to manage all your Humana Pharmacy® prescriptions—both maintenance and specialty—right from your mobile phone. The updated app is more convenient and reliable than ever before with simplified refill ordering, easy prescription transfers, and clear-to-read order status indicators.

- Stay organized with a full list of all your prescriptions filled at Humana Pharmacy, including those you no longer need and medication for your dependents.

- Easily refill your prescriptions as soon as you sign in, straight from your home screen.

- View important details about your prescriptions, such as available refill dates, doctor information, images of your meds, and related educational videos.

- Know where your order is once it’s processed with color-coded order status messages.

- Track shipments once they’re shipped to estimate when your medication will arrive.

- Submit a photo of your current prescription label to easily transfer your prescription to Humana Pharmacy.

- Request a refill of an existing Humana Specialty Pharmacy prescription and order it at the same time as all your other medication.

- Automatically receive your next set of refills so you’re sure to have your medication on time. NOTE: auto-refills are not available for Medicare customers.

- Change or update your credit card information and make payments securely from the app.

- Set or update your preferences, such as how you want to be communicated (by phone, email or text) or if you’d like to receive an alert when your total charge is over your price limit.

- Shop over-the-counter (OTC) products with the Health and Wellness credit that may be part of your Humana member benefit. NOTE: available to Medicare customers only.

Download the Humana Pharmacy mobile app now to manage all your mail-delivery medications with ease!

Note: the Humana Pharmacy mobile app is available only to Humana members.
For issues with this app, please email

What’s New

Version 5.7.1

Newly redesign credit card and address sections and UI enhancements.
OTC Calculator: OTC calculator is now available in OTC section of the App, which saves our members the trouble of doing mental math, by deducting the OTC item price added to cart, from the OTC allowance/balance.
Provision to fix certain order related issues: Now members don't have to navigate to Humana pharmacy website to fix certain order related issues, it can be done here, in HP Mobile app.

Ratings and Reviews

4.8 out of 5
52.5K Ratings

52.5K Ratings


Humana Pharmacy

I wish that I would be contacted via email or text (as requested) if a RX has been cancelled. It has happened 4 (FOUR) times in 7 days from my Dr’s RX. I have a cap of $50 to contact me if my RX is over that amount~otherwise, I would expect it to be sent to me vs just cancelling the entire RX. Also, if a RX needs prior authorization, a simple email or text (with the medication listed-as also in my preference-I should be contacted ~ESPECIALLY~Since my Dr’s office wasn’t even contacted for Prior Approvals. I’ve been taking the same medications for almost 5 years & I’ve been a Humana member the entire time~The Pharmacist should be able to see that this (these) medications were previously taken the prior month-daily-and I’m now in a 20 day delay on several of my medications. My local pharmacy closed their doors & I requested Humana Mail Order Pharmacy because I’ve set my Dad, Aunt, & Uncle up for their meds thru Humana Mail Pharmacy for convenience & pricing. I want to remain a loyal Humana customer, but I do feel like being contacted is imperative for communication between patient/pharmacy relations.

Lantana, FL ,

Horrible app

Update: Humana has fixed the tracking issue and all OTC categories seem to be open (before this update, 3 of the 15 categories showed that the OTC store was unavailable so I had to call Humana to order toothbrushes but the other 12 were fine and I ordered other items from the app). For fixing these issues, I gave the app 2 more stars. I want to be fair so if there are no more issues in the future, I’ll give it more stars.

Original review: It’s not a good sign when you have to delete and reinstall an app in order to open it. I’ve had to do this multiple times and it’s frustrating and time consuming. The latest update supposedly makes it easier to track an OTC shipment but it actually limits your ability to do so. I used to be able to click on shipment status and, while the information wasn’t always up to date, at least I could get a vague idea of the status. Now I need to enter my cell phone number to get text updates. I don’t want to do that and there are no other options for checking status. It remains to be seen if other issues have been resolved, like the OTC store showing something is available when it’s not or showing something is out of stock when it isn’t.

ginapa39 ,

List of refill scripts

Why they dont look at these and update them is beyond me! Especially when it’s the pharmacy that messed thing up to begin with. If your forced to send out a 30 day script rather than a 90 day because it’s a controlled substance, why would you leave it on the list for a refill? Now I have a 30 day supply coming because the 90 day was further down the list and needed a new script from the doctor. Not to mention I’ll have to pay again in 30 days!! Plus they don’t show you on the list which ones are 30 or 90 days!! Most of us are seniors and shouldn’t have to try to figure this out at our age and the difficulties we already have.

Developer Response ,


I'm sorry you are having issues with the Humana Pharmacy mobile app. Please email me at to see how I can further assist you with your issue.

Thank you,

Mobile Dev Team


Humana Inc.
92.9 MB

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating
Infrequent/Mild Medical/Treatment Information


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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