Hungry Caterpillar Play School 4+

We just started our free trial, as our three year old loves Eric Carle (and quite frankly, the limited content was way too limited to get a real sense of the app). We are enjoying the bright colors, familiar characters, and variety of games/subjects.

Since the book section wasn’t available in our limited content exploration, we went to read one—the one about the frog. The pictures are cute, the information is age appropriate and the animations, though limited, are fun (the sound effects are especially appreciated by my preschooler). BUT! Imagine my surprise to find a typo! Yes it’s a common mistake —“its” incorrectly is spelled “it’s”—but COME ON!!! This is a LEARNING APP and there are grammar errors?!! Not cool. Not appreciated. And definitely NOT what I expect from anything Eric Carle-related (he’s a Big Deal in our household).

For the money that we are expected to pay with the auto-renewal, I expect better editing and proofreading. Please look over AND CORRECT the text of the books and other sections of the app as part of the next update!

Hi ShiGold. Thanks for your feedback, and well spotted! We will of course correct this as soon as possible. Thanks for bringing it to our attention.

This is a really great app for kids, done really well. My daughter and I both enjoy all the fun things to do with in the app. I like how the content is updated frequently. My only complaint is the ads inside the App even after purchasing subscription for one year. I often pay to have ads removed so my daughter doesn’t encounter them while playing apps. Ads are such a nuisance and distracting, especially in the middle of gameplay. It would be my suggestion that you remove ads inside the game for subscription users.

Hi Seagreenx777. Thanks for your review, we're glad you're enjoying the app. We're concerned that you are seeing ads though. You should not be seeing ads as a subscriber, and even free users should only see one of two suggested apps from the rest of our collection. Could you please email support@touchpress.com describing the ads and where they appear, or send us screenshots? We're eager to fix this issue as soon as possible. Thanks!

Update 1/3/19: I appreciate the apology. Have revised from 1 to 5 stars. It’s a great app provided Mickey Mouse stays far away.

Original 12/25 review: This has been the only app I’ve ever let my 2.5 year old use. I’ve paid more for this app than any other. After using the free trial, we subsequently paid for the subscription and it has helped my kid learn letters and numbers. I’ve appreciated the relative simplicity and the lack of flashiness when compared with similar educational apps. Until this morning.

This morning, Mickey Mouse Disney ads started popping up every minute. It’s ruining the experience and is infuriating. We’ll be cancelling if this isn’t eliminated. Please fix this and apologize for what was essentially a bait-and-switch move. Even if the frequency of the ads was an unintentional bug, its still unacceptable to try to sneakily show advertisements to my child.

Hello,

Please accept our apologies. It has come to our attention that a pop-up advert appeared in Hungry Caterpillar Play School over the Christmas period. This should not have happened and occurred as a result of a technical error. We are very sorry for this happening. It was completely unacceptable.

Unfortunately over the Holiday period our team did not spot the error and it remained until January 2nd 2019. We have now removed this message entirely from the app.
As an extra measure to our unconditional commitment to our users we have implemented precautions which will prevent such errors in the future.

Please always share your feedback with us. We strive to keep learning and improving your experience