• Fixed an issue with being unable to play video messages received
Ratings and Reviews
Tech support best in biz
Hushed is 5 stars with me and has been 5 stars for the year or more ice used it. A month ago I noticed when using my iPad I coukd not bring up my photo gallery to send a picture. I made a support request and it took a month to fix this. That's excellent, not a bad thing. Reproducing the issue was tough. The issue has to be upgraded to the developer level. Never did support Hushed insinuate the issue was my fault or I was imagining it. Rhianna and Chris made sure to ask questions and keep me informed. Two days ago the solution came in the form of a an update, I tested it and Voilaâ! Works perfectly. Hushed devoted a lot of time and resources to solve this. Then there was another short delay waiting for Apple to greenlight the uodate, Such tenacity truly impresses me. I am moving Hushed from Excellent to Perfect.
I have used this app for about two years and used to really love it - it is the perfect way to organize communication with my students’ parents in a way that’s from my phone but also a helps me keep that communication a little more private and organized. The texts and contacts work well, and you can even attach pictures. Sometimes calls seem to go straight to voicemail, but outgoing calls are easy to place.
I unfortunately had a really bad experience where, for a month, I was logged out of my app (even though it was during a year I’d paid for already). 3 emails to customer service were ignored for weeks, and during that time I missed calls and texts for work. When I tried to submit a help request through the App Store, it said that my account had been blocked. After one more email, a really helpful tech person finally responded and was able to help me log back in. All my contacts were still there, luckily! The tech person was able to extend my number to make up for the inconvenience and check on the security based on where the app was used - that was an awesome response!
I’m really grateful that I eventually received help and can use the app again! In general, it has worked well for the past two years. I hope this past month (and the long delay in getting help) were just an exception - I hope to keep using this app in the future!
Developer Response ,
Hey we are actively trying to locate your specific email now as our initial search hasn't located the email we believe you would have sent but are very concerned about this issue. Would you be able to email us again today referencing this review? We really want to see this issue resolved and want to ensure we can locate the correct email thread to do so.
The idea behind this app is great. It reminds me of my google voice number. Just a few differences. This one I have to pay for (but it is affordable) whereas google voice is free. All my messages and calls go through on google voice as far as I know and I’ve been using it for about 6 years. For some reason I have had several calls drop and text messages that never get delivered on this Hushed app. This is disappointing as I am using it for my personal business and have no idea how many prospective clients are attempting to call or text me and not getting through. I don’t want to lose clientele because I never heard from them and they think I just never got back with them. I plan to give the app another month and see if all my messages and calls are going through both ways. If so then I will keep it and I love the app but if I keep having undelivered messages and dropped calls then I will just add a second phone line to my plan and cancel the app. Not worth the money if I am losing clients due to the ineffectiveness of the app or if I’m making a user error.
- AffinityClick Inc.
- 139.5 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, French, German, Spanish
- Age Rating
- Rated 4+
- © AffinityClick Inc.
- In-App Purchases
- Pre-Paid calling credit $4.99
- Pre-Paid calling credit $9.99
- Pre-Paid calling credit $1.99
With Family Sharing set up, up to six family members can use this app.