Screenshots

Description

We work hard to ensure that Hydro One customers have access to the information they need when they need it. The NEW Hydro One mobile application makes it easy for customers to manage their Hydro One service and get the latest information about power outages in your area.

NEW – Customers can now access myAccount self-service within the app! Enabling Hydro One customers to:
• View their bill and account balance
• Sign up for paperless billing
• Sign up for SMS notifications
• View ‘time of use’ usage details and more!

Power Outage Map

Our power outage map lets you know if there is a power outage at home or the cottage. It is updated every 10 minutes with detailed outage information, including:

• Number of customers affected
• Estimated restoration time
• Cause of the outage (if known)
• Repair crew status

The Outage Maps use colour-coded symbols to display the number of customers without service and their locations. Hydro One recognizes that this is crucial information for our customers. Now you can access it on the go.

What’s New

Version 1.5.1

• You can now report a power outage from the app, in addition to finding out the latest status on existing outages
• You can also see 'future planned outages' on the map up to 4 weeks in advance, giving you time to plan around a potential power outage in your area
• Other minor bug fixes

We appreciate your feedback! You can submit feedback by emailing webmaster@hydroone.com

Ratings and Reviews

3.0 out of 5
2 Ratings

2 Ratings

App Privacy

The developer, Hydro One Incorporated, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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