Hyper Cleaner: Limpa Fotos +4

i gave the app a 1 bcz it lets me go through the photos I wanna keep. But, the problem is. That it give me this thing. Idk u could say it’s and ad. But it gives me an ad and when I skip through it. It won’t let me delete it.

Hello, we're so sorry to hear that! Can you drop us a line at support@gismart.com so our team investigates this in further detail? We look forward to hearing from you soon!

I subscribed for one week to see how I liked it before topping up. This product worked great for the first few days of my paid subscription. Unfortunately, I was unable to use the product at all for the last 3 days of my subscription due to it crashing.

I wrote customer service immediately when it stopped working. I explained in my FIRST email to them that I rebooted my phone, deleted the app and then re-downloaded the app. I repeated this process multiple times assuming the problem was on my end.

Customer service wrote back promptly and told me to:

Re-install the app (delete completely and install again). Mind that it might erase the progress.
Run the app from differentinternet networks (Wifi/ 4G, etc.).
Check that the time and dateare set automatically on your device.
I did all of these steps and the app still crashed. I sent a video showing how the app crashed. I am hoping I either receive a refund or my now expired subscription is re-instated.

Hello. We are sorry that you faced such an issue. We always reply to emails, so please make sure you checked our latest email. Always happy to help!

Hello, just to get started, I am not going to the website to report if you can read it here. With that out the way, first. I have a separate Apple account, and I got premium or whatever. 𝕊𝕠, I had no control. It would delete photos that I would of taken a while ago. I couldn't deselect, and it's kicked me out a PAID app. Dissatisfied (ಥ﹏ಥ). Continuing, I couldn't make less space, it made more. I'm not sure if it's a bug, I'm more sure it's a hack. During the time I had it, it would say weird things like "delete feelings?, the it would say yes and yes. Low security if it is a hack. It could access all codes to the program. Needs work, and I'd rather ads than a trial. ٩( ´◡` )۶

Hello there, thank you so much for reaching out to us. Customer service is our top priority, and we're so sorry to hear that your experience has been anything less than flawless. We would be happy to discuss this directly at support@harmonybit.com. We look forward to hearing from you.