iApartments +4

Makes it easy to open the front door

You can open the door before you get to it, makes it easy to open when your hands are full.

Schedule limits

I like the concept of the app but I am very disappointed in the ability to make the schedule work with my lifestyle. I would not recommend this app due to its limitations. The app grays out time periods they think are not appropriate, which is not reasonable. Why grey out any of the times? This is my schedule not yours. The weekend schedule assumes you have a normal 9-5 job so you can’t set the schedule for a swing shift or even a night shift job because the bedtime stops at 11pm. Or what if I don’t work the weekends, it still assumes I want to change the temp no later than 9am but I would like to change it at 10a or 11a but it won’t let you. I’m frustrated that I get hot around 3am in the morning so it would be great to have the temperature go down at that time but with the constraints this is not possible. WHY WHY WHy would you tout this as being the best thing for me and my lifestyle when you put constraints on the scheduling?????? Please consider upgrading this app to accommodate people with different schedules and lifestyles!

Resposta do desenvolvedor ,

Hi csuzieq, we apologize for any inconvenience this may have caused but appreciate that you took the time to provide us this valuable feedback. We would love to hear more about this concern so we can improve the experience moving forward. Please contact our support team at 833.464.2787 or email us at support@iapts.com to provide us some additional details about these limitations. We look forward to hearing from you!

Virtually useless and not secure

First of all, the installation team that was contracted through iApartments blew out my three way circuit during their installation, and my options are now either tearing apart the ceiling to replace the wire and living through these renovations, or as I have been doing, which is walking across the living room to turn on my kitchen light.

I now have other wiring issues in my room where they installed the light switch. Such as persistent humming that drives me insane. Whoever they contracted BUTCHERED the electrical job. They told me they were only basic electricians, but this does not excuse the sloppy job.

Secondly, the thermostat is worse than what I had. I had already connected my previous Honeywell to wifi and found it more functional than this. It is also large bulky black box. Are we regressing with technology? I thought chips and components were getting smaller.

Also, this “secure” door lock has no option to be turned off unless the battery is taken out. If a criminal wants to sit there and punch numbers, he will. If you try to lock or unlock it from your app, the noise is so loud it’s alarming.

It’s too bad I signed a new lease prior to being forced into this monkey business, but iApartments is the exact reason I’m moving out.

Resposta do desenvolvedor ,

Hi sinkingbelle, we apologize for this experience you had! This does not meet our standards and we would really like the opportunity to ensure you are enjoying all the features our smart home technology offers. Please contact our support team at 833.464.2787 or email us at support@iapts.com so we can escalate your concerns and have management contact you for a resolution. Once more, we deeply apologize for any inconvenience you have had, and we look forward to working with you to address your concerns efficiently.