Ibotta: Save & Earn Cash Back 17+

If I could give this app 0 stars I would. I recently joined this app and so far have received only bad experiences. They locked my account for no reason last week so I could not withdraw any cash. I emailed them and am still waiting for a response, so they are not at all time efficient. It will be exactly 7 days tomorrow. Instead of helping me out I received notifications today that I have submitted fraudulent receipts which I never have to this present day. I never submit screenshots, always the original receipt from Target. Moreover, they reversed $6 in credits telling me I had submitted old receipts. Again I have always submitted receipts within a week of purchase as indicated in their policies. Please DO NOT waste your time with this app. They scavenge on people who are innocent and trying to follow all rules. Completely unethical and unprofessional customer service. People who try to use rebate apps so they can save money can bid their money goodbye by using such an app. There are much better rebate apps out there that do not need barcode scanning and receipt uploading and phone verification. It is like we are at the airport and going through security. So many hoops to jump just to save a few $$$$. Spare me the trouble. I have only respected and appreciated their rules all to get a notice that I am fraudulent. If you ask me, this app and the team running it are the biggest frauds of all. Never using this app again.

Hi there, we're sorry to hear this. If you didn't already receive a resolution we would love to help you do so. Please write to accountsupport@ibotta.com and put "Appstore review - Tap 2010 Fan“ in the subject header so it comes directly to our team.

I used to love Ibotta. Have been using it for 2.5 years now, and for a long time it was great to have really good monthly earnings. The average month I would get no less than 25 in cash back. There were months I got 40 something, 50 something and there was even a month when I earned almost 85. The more I purchased, the more offers, bonuses and cash back I would get. Ibotta seemed to reward me more and more, and included me in a beta savers program. I started getting more exclusive bonuses, but that was also when I started seeing less and less offers from the products and brands I like, making it harder to earn cash back, or to achieve the required amount of redeemed offers for certain bonuses. As a result, my monthly earnings have decreased so much in 2021, making it less and less exciting to even use the app. Most of the products I buy and used to be available in Ibotta are not available any more. In the past, I used to be able to add 6-10 offers weekly of my favorite products. Now, I hardly get one or two offers MONTHLY. I see that I’m not alone in this complaint as other users have mentioned the same in their reviews. It’s disappointing. I hope Ibotta pays attention to this and make some improvements about it. If this goes on, I will most likely end up deactivating my account and no longer using the app. If they do make improvements, I will surely change my review and give it the 5 stars I would surely have given it 1 or 2 years ago.

Hello, thank you for your review and for providing your feedback. We apologize for the inconvenience and have passed your message along to the appropriate team for further review. Your feedback may be incorporated into the app in the future. Thank you for leaving an honest review.

Edited: whatever was going on with this app seems to have been straightened out! It has been working consistently for a few months now! Thank you thank you!! I love this app and am excited to be able to rely on it again!

I have used this app for YEARS! It has been my very favorite rebate app! It is the only one I use anymore but that may be changing. I’ve heard great things about fetch and I think this might be the end of the road with Ibotta sadly. It used to be easy and trustworthy, now when I submit my rebates I always ALWAYS make sure to go back and make sure I got the right credit because 9 out of 10 times I won’t. The rebates match up, it reads the correct credit upon submission but when the money credit actually goes into my account it’s not the right amount anymore. Then you have the fun experience of going back and forth with customer service to get your credit.. sometimes they just give it to you and sometimes you have to send them pictures and bar codes ALL OVER AGAIN. It’s incredibly frustrating and time consuming. If this happened once in a while I wouldn’t care, that’s life. But like I said, it’s nearly every single time. To the point where if it actually does go through correctly I cheer haha. I love Ibotta and I want to stay with them, please fix whatever you changed and go back to whatever worked before.

Thank you for providing your feedback! We apologize for the inconvenience and have passed your message along to the appropriate team for further review. Please be sure to keep your Ibotta app updated to the latest version, as we hope to have this issue fixed in the next update. Thank you again for supporting Ibotta as we continue to develop and refine our service.