IBX 12+

Name: IBX
Rating: 2.8 (45 reviews)
Author: Independence Blue Cross

Independence Blue Cross

- 2.8 • 45개의 평가

- 무료

iPhone 스크린샷

설명

Download the new IBX app for your iPhone to help you make the most of your Independence Blue Cross health plan. With new and improved features, the IBX app gives you easy access to your health care coverage 24/7, wherever you are.

Use the app to:
• Access coverage and additional benefit information
• View, share, or order a new ID card
• Build a virtual care team for quick access to your primary and preferred providers
• See your most recent claims and any open referrals
• Find or price a prescription drug
• Track deductibles and spending account balances
• Reach your health goals with Achieve Well-being tools
• Sync your Apple Health data automatically into your Health Trackers
• See important notifications, personal reminders, and health messages
• Pay your premium

2024년 7월 1일

버전 9.0.5

With this update, we've made some minor enhancements and bug fixes.

We're always making improvements to the app. Please turn on automatic app updates to get the latest. Go to Settings > App Store and toggle on 'App Updates'

2.8/5

45개의 평가

Accessibility issues

I’ve used the IBX app & the web online. Both are not the same and when I try to access on app, it’s frustrating because either it doesn’t work or go to where I need it to go for search. I keep getting “problems” messages. Just not User Friendly!
I have the app because I need it wherever I go with my phone. It needs an overall haul setup to match the one online.

Easier to use and modern

I really like this new update! The benefits and claims are easier to keep track of and view compared to before. Logging in worked for me and showed me everything on my plan. The new layout and menus is clearer to use and surprisingly the app loads quicker than before. I usually only login to view quick details but now that I changed plans, I’m tracking my costs a bit more closely.

What I really like is that I finally read more details on some programs I’ve never heard of before. It’s robust so I may need time to view them all and use what I need.

Can’t get into my account

I have tried to access my account via the app on iPhone 14, Google, Bing and Edge without success. I called the Ask Blue number and Carlos walked me through different ways to try to get into my account again without success. He told me tech would email me once the problem was fixed. Its been a week, still haven’t received an email or accessed my account. Its been 3 months and still can't get into my account. I spoke with Miranda today and after 20+minutes, she also is reaching out to the web team and I should have an answer in 24-48 hours that are business days. I can put my login and password in a d then it does a second verification then I get an oops, we’re sorry we couldn't get you in message! So frustrating!