Description

Manage your accounts anytime, anywhere. Review your activity and balances, transfer funds, make deposits, pay bills and much more.

What’s New

Version 3009.3

Miscellaneous bug fixes and performance improvements

Ratings and Reviews

4.8 out of 5
27.6K Ratings

27.6K Ratings

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Mobile Deposit

********** Update ***********
This issue seemed to have been fixed for a while, but it recently started crashing again. Once I get the picture of the back taken it pops up and says “you have been logged out - for your security your banking session has timed out due to inactivity”, and it boots me back to the login page. Please update again soon and make sure this problem is fixed!
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The app is great EXCEPT... with the mobile deposit, when I try to take a picture of the back it never captures it automatically, I have to wait for it to give me the option to do it manually. Then after finally getting the picture taken it crashes every time!!! Mobile deposit is the only way to get money into my account since I don’t live near a branch! PLEASE fix this issue, it’s been happening for far too long now! Update the app please!

Developer Response ,

Thank you for your feedback! We are continuously developing new ways to improve the app. We are so happy the situation improved with our recent update!

madladycrankybaby ,

Love ICCU, irritated with the app

Seems like it's crashing a lot lately. Just tried to deposit a check and it keeps logging me out or crashing half way through. I saw a similar review and it was responded with "others don't seem to have this problem", but I think others just aren't voicing it or haven't tried certain features yet. Usually I'd just hop on my laptop or go down to ICCU but I'm currently out of state, so now it's an issue that I can't get around, hence my rating.

Update: i reinstalled the app and it fixed the previous problem. However now it constantly says "unable to authenticate". Still works, but that notice will pop up like 3 times before I can even log in. Not sure what's going on there.

Developer Response ,

Thank you for letting us know about this issue! We are sorry that this is occurring, especially when you're out of state. As noted earlier, this seems to be a new issue and we are looking into correcting it. If you could contact our team with your phone model so we can test on our end, we would appreciate that: memberservice@iccu.com or 1-800-456-5067. Thank you!

CyclingSista ,

ICCU delivers again!

***UPDATE***
Since I wrote this review, recent changes have caused aggravation. The mobile deposit feature keeps crashing on me. In addition, when I turn the check over to snap the back, it keeps telling me to torn the check over...even though it has a good snap of the front. I realize this is first world problems... but annoying when I’m leaving town for two weeks and want to deposit funds to gain access to them... grrrrr.

I’ve been using this App for quite some time and really appreciate how it has helped simplify my financial transaction... from the quick peek to check my balance to the mobile deposits which saves me a trip to the branch. ICCU has made improvements since the introduction of the app, and I appreciate that also.

Developer Response ,

Thank you for your feedback, CyclingSista. We are looking into this situation. Please contact us at memberservice@iccu.com or 1-800-456-5067 for assistance. We apologize for this inconvenience as you begin your travels. We have not received other reports of this issue, so when you contact us, please identify the device model, iOS version, and app version you are using and we will try to replicate this issue.

Information

Seller
Idaho Central Credit Union
Size
106.5 MB
Category
Finance
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Spanish

Age Rating
Rated 4+
Copyright
© 2015, Idaho Central Credit Union
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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