Ichigo: Japanese Marketplace 4+

I have used this app for around a year now, and have really enjoyed my experience! The layout is easy for me to understand, and I really like how everything is categorized. My experience has been smooth when purchasing and tracking items, but I do sometimes have issues with the app crashing and having to reopen it several times before it stays open. That being said, the staff has been extremely responsive in the times that I have communicated with them, and they have been nothing but helpful and kind!

I know that making an app is not an easy process, but I have seen improvements being made during my time having had this app, and they are much appreciated! Thank you for being a one-stop shop for a bunch of lovely products that I have purchased!

Thank you for your kind words and for being a loyal user of our app for the past year! We’re delighted to hear that you enjoy using it and that your purchasing and tracking experiences have been smooth. Also, we apologize for the occasional app crashes you’ve encountered. Our team continuously works to improve the app, and your feedback is invaluable in helping us improve.

We look forward to continuing to serve you and making your experience even better. If you need any assistance, please don't hesitate to contact us at: customer support team at help@ichigo.com.

when i open the app sometimes it opens properly and other times it just stops on the title screen. Ive also tried tracking on the app sometimes and it does the same except sometimes it opens and sometimes it just shows a blank page with borders showing me where my items WOULD be. all of my packages thus far have arrived properly and in great condition i just wish the app was more usable. besides all the downsides i love how easy it is to find all the things i like and all of the categories are super fun to browse. sometimes i just go on the app just to see what kinds of new things there are to eat! all of the product photography is also gorgeous! give that photographer a raise!

Hi there! Thank you so much for your feedback. We're glad to hear that your order arrived in a timely manner. We're very sorry for the trouble you've experienced with the app. Our team is actively working to improve its performance and stability. We truly appreciate your support and look forward to bringing you an even better experience soon!

I really wanna buy stuff, from this app but it won’t let me. Every-time I try to check out it doesn’t let me because of how laggy & glitchy this app is.

Thank you for sharing your feedback with us. We apologize for the bad experience you encountered while using our app. Your satisfaction is most important to us, and we are committed to providing a smooth and seamless experience for all our users.

In order to fix the problem, we suggest you kindly update the app to the most recent version. You may also contact our support team by using the app or by sending an email to help@ichigo.com if need assistance. We are more than happy to help and answer any questions you may have.