iConnect By Timex 2 4+

Everything works except text message notifications. I have to regularly delete the app and texts will work for maybe a day after reinstalling. Battery life is awful. Maybe 2 days on a full charge. Loses data frequently. When you’re tracking your health and fitness, that’s frustrating. I’ve reached out to customer service and they’re really no help. They kept telling me to check my settings. Which I’ve done multiple times. Even the supervisors response was to make sure my Bluetooth was on and update the app. My Bluetooth is always on and this is the only connected to it most of the time. There hasn’t been update for this app in 5 months which was before I contacted them. It’s frustrating and I’m extremely disappointed in the lack of concern over their non working product.

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The watch does most everything I want it to. However, most of the time, I lose my data so what’s the point in tracking anything if the app isn’t saving it? There’s no low battery warning and the watch has died on me in the middle of the night. When I reconnect it to the app, all of my steps and sleep data from previous days are gone. Have found myself needing to reconnect the watch to the app even during the day when the battery isn’t low. I’ve had this watch for a couple months and have had one single day where texts went through to my watch (one of the reasons I bought it). I’ve tried disconnecting and reconnecting after changing settings to get texts to go through and they just don’t. At least it tells me when I’ve got a phone call coming in...

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This has been a horrible purchase. The pedometer is inaccurate (apparently I walked while I was sleeping, no I do not sleepwalk). The app does not work with Apple health. The watch does not sync properly with the Timex app either. Every time it syncs, it just re-adds steps, for example if you have 6,000 steps and then try to sync heart rate data without walking, you end up with 12,000. If you sync again, it doubles to 24,000. You have to start the sleep monitoring manually, and then there is no way to turn it off.
My $60 Huawei band is more accurate, and actually works with its own app. Although most functional smart watches aren’t dressy or classy looking, they are so much better than this expensive piece of crap.

Do not buy, unless you plan to use your “smart” watch as a regular watch.

Thank you for your review. To better assist you, we would very much appreciate some additional information. Please reach out to our Customer Service team at connected.products@timex.com and make sure to include your contact details. We'll have a member of our team contact you right away.