Ride CTA, Metra & Pace with Ventra: Manage your fares, buy Metra mobile tickets, get arrivals and add your Ventra Card for riding CTA and Pace to iPhone and Apple Wallet.
Use transit in and around all of Chicago: It's easy to manage and pay your fare on CTA, Metra and Pace buses and trains with the Ventra app. Find all the features you're used to on the Ventra website and more, including mobile ticketing for Metra trains!
With the Ventra app, you can:
• Check your balance and available passes in your Ventra Card's transit account.
• Instantly load value or passes to your Ventra Card's transit account.
• Switch autoload for transit value or passes on and off.
• Buy and use Metra mobile tickets to ride any Metra train.
• Use transit value you've loaded to buy a Metra ticket.
• Get real-time account notifications so you know when it's time to load more fare or buy more tickets.
• Get real-time arrival/departure information from CTA, Metra and Pace all in one app—by picking a stop, using favorites or looking at service near where you're standing.
This regular feature update includes improvements to select parts of the app, including how some alerts are shown in-app and process where Ventra Cards are added to iPhone and Apple Watch, and various bug fixes and performance improvements.
Ratings and Reviews
Impossible to Get Reliable Info
I’ve been using this app pretty much since it launched in Chicago and have never had as many issues as I’ve had recently. The “trip tools” tab meant to give upcoming buses/train arrival times is consistently in error and shows no information at all. You can get arrival times from the home screen but it is always behind by a few minutes and doesn’t seem to refresh itself, causing regularly missed buses. The only reason I’m giving 2 stars and not 1 is because the payment features reliably work, but it’s very frustrating to have to use two apps for transit.
Do not put your Ventra card on your phone. It's a broken mess.
When I heard Ventra would be updating and you'd finally bw able to have your Ventra card in your Wallet app, I was excited. That excitement dissipated the minute I set it up. For starters, once you put it in the Wallet app, your physical Ventra card will not work anymore, which is idiotic considering how buggy and half tested the digital card is. There were times where it would take way too long to read my card, and now it just flat out will not work. I've had several people tap me onto the train today because I was standing at the turnstile just aimlessly trying to get the reader to sense that my phone was right on top of it. I remember when Ventra was first announced how excited I was to have a contactless card instead of the old magstripe bus cards of the past, and when it worked seamlessly, I knew Ventra was gonna be the way of the future for traveling on the CTA. This new way to use Ventra needs to be worked on some more before I recommend anyone try it.
This had to be developed by a team that never used public transportation. It’s not convenient and trying to navigate quickly is impossible. I liked the past app had the drop down menus, and I could see all the stops the train was going to make so I could also decide which was express. That also allowed me to see which stop I might use if I was walking in the city. I also don’t like that it automatically gives me the metro I’m closest to at that point. That makes me have to navigate around to the stop or line I actually want to use. There’s a lot of unnecessary information presented to me that I have to process and that’s not what I need to be doing when I’m trying to not miss transportation. I don’t want to have to add favorites because I don’t always know where I’ll be. So trying to find a metro line on the fly is not intuitive. I can’t help but think this development was created by some company owed a favor or vs versa in typical Chicago corruption style.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Search History
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Chicago Transit Authority
- 90.8 MB
- Requires iOS 10.3 or later.
- iPod touch
- Requires iOS 10.3 or later.
- Age Rating
- © 2020 Chicago Transit Authority
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.