Deskpro 4+
Deskpro Ltd
Designed for iPad
-
- Free
Screenshots
Description
This is the all-new mobile companion app for Deskpro, the helpdesk software for 21st century organizations. As a Deskpro agent, now you can handle tickets from your iPhone or iPad as quickly and efficiently as you can from the desktop. You must have an existing Deskpro helpdesk running the latest Deskpro version for this app to work.
* Create new tickets, users and organizations.
* Filter, sort, assign and update tickets.
* Swipe left in the ticket list for quick ticket actions.
* Customize the ticket view: choose to show custom fields or labels.
* Apply mass actions
* Reply quickly using your snippets and macros.
* Attach files from local storage, iCloud Drive, or Dropbox.
* Supports iOS notifications.
* Includes advanced features like problems & incidents.
What’s New
Version 2.4
This app has been updated by Apple to display the Apple Watch app icon.
- Fixed the crash when replying to a ticket from an iPad.
- Ticket ordering choice is now remembered across app launches.
Ratings and Reviews
Pointless
App doesn’t allow you to see open tickets, which is the only thing it NEEDS to do. Why have a ticketing system when the technicians have to see tickets and reply to them with an email account. Waste of money.
Love this App!
Hello DeskPRO!
We absolutely love this app to manage our tickets and all, but one thing that we are have an issue with is the constant app crash every time we try and view the users or organizations. Is this going to be fixed?
Thank you for all of the hard work you put into this app!
It crashes everytime I try to open a ticket?
Every single time. I can see all of the tickets but as soon as I click to open one it closes. Everytime.
App Privacy
The developer, Deskpro Ltd, has not provided details about its privacy practices and handling of data to Apple.
No Details Provided
The developer will be required to provide privacy details when they submit their next app update.
Information
- Seller
- Deskpro Ltd
- Size
- 19.7 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 9.0 or later.
- iPad
- Requires iPadOS 9.0 or later.
- iPod touch
- Requires iOS 9.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Arabic, Danish, Dutch, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Persian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Turkish
- Age Rating
- 4+
- Copyright
- © Deskpro Ltd.
- Price
- Free