CareFirst Video Visit

The doctor will see you now.

See a doctor anytime on your phone, tablet or computer. CareFirst BlueCross BlueShield Video Visit allows you and your family members to connect with doctors whenever and wherever you want. Board certified doctors with an average of 10-15 years in practice are available 24/7 without an appointment!

Have a question to ask a doctor? Get the care you need quickly for health concerns including:
• Bronchitis
• Cough
• Sinus infection
• Sore throat
• Urinary tract infection
• Vomiting
• Diarrhea
• Fever
• Pinkeye
• Sprains and strains
• Cold/Flu
• Respiratory infection
• Headache

Just choose the type of visit you are looking for and select a provider. Depending on your situation, the doctor may diagnose, prescribe and suggest follow up care when appropriate.

CareFirst takes your privacy very seriously. Your online doctor visit is secure and complies with all federal and state laws for patient privacy and confidentiality.

If you use Apple Health, you can choose to share your health information with the provider during your virtual video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate.

What’s New

Version 12.0.627

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

Ratings and Reviews

4.8 out of 5
442 Ratings

442 Ratings

reviewjustme ,

Some improvements needed but good

The one improvement really needed is to clarify pricing much earlier on. It expects you to wait till the very end of making the appointment to tell you how much you will pay with your plan if at all.
It’s nice that they can prescribe, I had a few symptoms and the least troublesome was a cough I was hardly coughing and dr sent me a prescription for cough pills.
It would be great to know what services they provide, would they prescribe blood testing ? Can I get a vaccine prescription?
Which services would they not be willing to do on phone ? I look forward to trying out their nutritionists
Great to have carefirst.

TiredMomma2319 ,


I AM SERIOUSLY LIVID!!! I waited for a Dr. from 7:21pm until 4:34am. I NEVER saw the dr despite after 6hrs of waiting saying “you are the next patient”. My phone locked after 20% and I don’t know if that kicked me out or if just having not finally “seen” the doctor after so long kicked me out. Either way after ten hours, again TEN HOURS to see an online video chat doctor I still saw NO ONE and was asked to go back into waiting behind at least 8 other people. I am a mom of 3 boys, one of which is 8weeks old and nurses (breastfeeds). I don’t have TEN HOURS to sit on my phone after a long day, nursing, and now still having to get up with my other 2 boys in just a few hours with little to no sleep. I AM NOT HAPPY!!!

jshrhhabax ,


This is awful. I waited three hours, and then when I was only 3 people left it said dr was no longer available, and it kicks you out instead of transferring to another doctor, so you have to wait hours again. I tried again another day, waited over two hours, saw a doctor for 3 minutes, and they never sent the prescription he said he was going to send (and it’s listed in my visit chart- he just never sent it to pharmacy. And There is no way to message the doctor you saw for emergency care, so I need to wait 2-3 hours again to see a different doctor to possibly be kicked out after waiting or them to also be incompetent.


CareFirst BlueCross BlueShield
153.5 MB

Requires iOS 11.4 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating
Infrequent/Mild Medical/Treatment Information


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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