Eastern Car Service has provided affordable transportation service in the New York City Metro Area for over 25 years. Save time with booking your car with the Eastern Car Service Passenger App. Book a car right away, get real-time tracking of your vehicle, receive SMS alerts, pay your driver from the app with a credit card or by cash while still being able to tip the driver.
You can request from a variety of vehicle types that include Sedans, Minivans, SUV, Large SUV and Limousines.
Have your family travel securely by requesting a child seat within the app. Infant, Toddler and Booster seats are available upon request for a small extra fee.
Need to bring your pet with you? You can also book a pet friendly vehicle to take you and your mascot to your destination. You can also send your pet alone in one of our Pet Friendly Vehicles(extra fees apply).
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Ratings and Reviews
Decent, time zone bug needs to be fixed
There's a bug in this app where, if you make a reservation from a different time zone, it applies the time _in that zone_. For instance, I made a reservation to be picked up at JFK in NYC at 10:45 pm, but I was in Las Vegas when I made it. Everything looked good until I landed at JFK and found that the reservation was _actually_ for 1:45 AM the next day. This was reported in another review in December 2016, three months ago. Fix it.
Great service; awful app
I love Eastern's car service, but this app is a joke. It's like they had a child just learning to program make their app.
Not Good - do not rely on
I used the app to schedule a pickup from airport. I made reservation from west coast, when I arrived it was scheduled for 3 hours later (I guess it thought it needed to adjust time time because of timezone) Really stupid bug, not enough testing.
With Family Sharing set up, up to six family members can use this app.