Bug fixes and performance improvements.
Ratings and Reviews
Great App- Needs improvement
It is an amazing app for sure. Great vacation rentals and very detailed. But needs improvement. Every time I try to filter the location the apps just crash. It is kinda frustrating because I have to scan through all of the listings to find the one I want. But other than that it's an amazing app.
Ruined with new version
I used to love to get on this app and just search spots that I would like to visit. I can’t count the number of hours that I spent doing this. My friends and I REALLY enjoy traveling to nice places and this was a great way to find that spot. You could save spots. You could sort by price. You could share lists with friends to let them look and vote on places. I started to get a bit annoyed with the recent updates which deleted all my saved villas, frustrating to say the least. The website and the app were also TOTALLY different and things saved on one didn’t show up on the other. Now I might just done with them unless these comments help. You can’t save favorites. I searched for Central America and it pulled up in addition multiple places in Jamaica. I can no longer sort price high to low or low to high, or sort by bedrooms high to low or low to high. Webpage picture load so slow now. Can’t I’m guessing the transition to Air B&B has a lot to do with it. There’s not even a contact us on their page so that I could leave this comment so I’m doing it on the app. Feels like they’ve lost touch with their clientele. It’s too bad, I liked this site way more than other luxury villa sites, but now they’ve reduced themselves to nothing better. Please make this work again LR!
Developer Response ,
Thank you for reviewing the Luxury Retreats app. We appreciate the time you took and the feedback you’ve provided. That being said, we are sorry to hear about the negative experiences and inconveniences you have had as a result of the recent upgrades that have occurred on the app and the website.
Providing excellent customer service is our mantra. We value customer feedback since it assists us in improving the services we provide to each one of our guests.
We are currently working on re-incorporating some of the past features you’d mentioned, like favorites. We’re also working on new features that will make browsing our listings much easier. As the app and website change and evolve, our goal always remains to improve our user experience—comments like yours help us achieve that.
Thanks again for sharing your feedback.
The Luxury Retreats Team
While using the services offered by Luxury Retreats I got overcharged by €3 thousand. I got tricked into “complimentary car rental” that ended up costing me 3 grands. Luxury Retreats did nothing but sent me a bunch of “oh we are so sorry” emails, while it kept advertising me its further services. I rarely bother writing negative reviews but that app is the biggest (and most expensive) joke I’ve ever experienced. I’m no competition to Luxury Retreats and they know I’m happy to come on record on this fraud.
- Luxury Retreats International Inc
- 145.3 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- Copyright © 2018 Luxury Retreats. All rights reserved.
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