CVB Mobile 4+

The app has all of the basic functions you could possibly need to do any on-the-fly banking needs. The only gripe I have is that you cannot find your account number anywhere in the app. I understand that it’s a security issue but I’d recommend letting the user view their account numbers after a verification process. Since downloading the app I haven’t had to call the bank or step foot into a bank in months.

The app has CONSTANT errors. Error updating balance. All. The. Time. I’m very unhappy with this bank in general. It’s completely unacceptable to be so constantly unable to get an accurate balance. It worked briefly this morning after not working all weekend. And now I looked and the last updated balance was ten hours ago and “error updating balance.” Ridiculous!! The SECOND you leave the app to look at something on your phone and come immediately back to the banking app, you have to login again. There should be some measure of time where that doesn’t happen. This bank has been quite difficult to work with in general. Here’s a hint, when someone dies, the LAST people to tell is the bank. That said, the app was my last straw with this bank (and it’s only been two weeks). I will be taking all the money out, closing all accounts, and going elsewhere. To a bank where there’s an app that works! And access to my bank accounts with accurate and updated balance information AT ALL TIMES!!!!

It would be convenient to be able to change bill pay amounts using the app instead of having to use computer. It was such a hassle, even using the computer to see how to do it. I had to have help from their technicians.