Bird — Ride Electric 4+
Shared Electric Vehicles
Bird Rides, Inc.
Download the e-scooter app. Invite friends and get free rides.
Bird is the convenient, eco-friendly way to get around your city. Sign up to get access to electric vehicles in over 350 cities worldwide.
HOW IT WORKS:
* Download the app
* Sign up
* Choose your payment method (PayPal, credit card, etc.)
* Select and unlock your vehicle
* Ride electric!
The fun way to get to your destination
Head to work, run a few errands, or just go for a weekend ride. With the Bird app, get from point A to B safely and with style.
Our mission is to make cities more livable by reducing car usage and lowering carbon emissions.
Every ride with Bird makes you a part of that mission.
DISCOVER SPECIAL FEATURES AND OFFERS
–Get free rides
Share your code with a friend and you both get a free ride.
Riding with friends? The "group rides" feature lets you sign up for multiple e-vehicles through just one phone.
—More rides for less money
From daily to monthly rates, Bird has Ride Pass pricing plans that make sense for every rider.
Do your part to keep your community running smoothly. Wear a helmet, use bike lanes, and make sure to park neatly and keep sidewalks clear.
Download now and ride electric.
Bug fixes and performance improvements.
Ratings and Reviews
Update charger experience seriously needed
This is a review from a chargers perspective. If your downloading this app to become a charger you may want to hold off for the next few updates. Being a charger seems great until you find out how confusing and frustrating it is. You guys at bird need to hire more user experience IT guys because the app is seriously lacking on the charger side. You guys need to clear all of the red scooters off of the map. Its a terrible idea and makes things more confusing for the chargers. If you guys need help locating lost or damaged scooters you should hire a more dedicated team to do so. All these red scooters are cluttering the map! Most them should at least should drop off from the map after a few days of not being found. The same goes for the yellow scooters. You guys should aim to make charging as simple as possible! It shouldn’t be a scavenger hunt to find a scooter you want to charge. You guys are seriously wasting peoples time and gas by having these miscellaneous birds that are not even at the location. If someones says the bird is not there it needs to be removed from the map (period). Or hire a dedicated person to go around and check if the birds are really even there. Something seriously need to change if you want to see a better turn out for charging these scooter. Others wise you have people out here wasting precious time.
Developer Response ,
We are sorry to hear about your poor experience and thank you for taking time to provide this feedback. Over the past few months we have worked to dramatically improve the charger experience through map improvements, clearer pricing, and faster customer support. These improvements stem from feedback like yours. Please don't hesitate to reach out to us at firstname.lastname@example.org with any additional suggestions and feedback. Thank you! - DC
Let me ride out of service area, charged me to get back
I was not made aware of service areas and I rode to my destination well outside of the service area. The scooter never made me aware I was leaving the service area (they let you know when you’re in a restricted zone, why not leaving service area?), then charged me to get back to the service area. Then I had the pleasure of walking to my destination 30 minutes late. I contacted bird for a week, finally I got a response. I was directed to four different people who all sent me the same automated response saying I wasn’t getting a refund. I didn’t get a real response from a person acknowledging the fact that bird scammed me by allowing me to go far out of the service area and then charged me to go back in order to end my ride. How far was it going to let me ride? I would have never rode the bird had I known I couldn’t get to my destination. In the end an Uber in a car would have been significantly cheaper and quicker… Horrible customer service, scamming users by allowing them to go way out of service area on their dime to get back. Awful. Update: They responded to my review telling me to reply to an email address, I did that and got the same automated response. I’ve learned since my initial review that the scooters are supposed to slow down after you leave a service area, mine did not. Bird is unwilling to care if you’ve been ripped off by their equipment malfunctioning so beware.
Developer Response ,
We're disappointed that you had a poor experience and would love another chance to bring you joy. Please reach out to us via Help in the Bird app or at email@example.com to provide us with more information about your experience. Thank you in advance for your time!
Don’t work for this company
I became a charger for this company and just completed my first release today. All was well, I released the Bird to the correct location, completed my task and went on my way. At 10 am I began receiving notification that my Bird was late to release. I went to check my tasks and nothing was there but I also noticed that my pay out was not listed either. I contacted support and was told that they did see the release completed so they “removed” it from my tasks (although it was never there). When I responded asking for my payout, I was asked to provide screenshots of my location on the Bird map, a screenshot of the error I received when releasing, and a picture of the location I was releasing. As it was now 6.5 hours since I released the Bird, it was impossible for me to provide this information. When I responded stating this information, I was essentially told “Too bad, so sad. Next time do all these things because you will have to request a pay out every time you release.” When I asked again for my payout, I given a link to an article in the FAQs as to the reason for my lack of payout due to faulty release, even though I was never told that there was actually an issue. By the time this was said and done, this company wasted more time and money creatively telling me no than it would have cost to just pay out the measly $3. I am throwing away my chargers and discouraging anyone I can from using or working for this company.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Bird Rides, Inc.
- 191.7 MB
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
English, Arabic, Bulgarian, Burmese, Cambodian, Catalan, Czech, Danish, Dutch, Estonian, Filipino, Finnish, French, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Laotian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Somali, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- © 2023 Bird Rides, Inc.
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