Shared e-scooters & bikes
Veo makes your daily commute easier and faster. Download the app, grab a Veo e-scooter, bike, or e-bike and just enjoy the ride.
HOW VEO WORKS
Step 1: Find the closest e-scooter, bike, or e-bike.
Step 2: Scan to unlock! Scan the QR code (or enter the scooter's or bike’s ID number) to unlock it. Enjoy your ride!
Step 3: Park in a designated parking zone (shown in the app) when done. To finish your ride and stop the fare, just tap the "End Ride" button in the app or push down the lever on the bike lock. We do the rest!
Questions about Veo? Send an email to firstname.lastname@example.org or visit our website, www.veoride.com, to see all the places you can Veo today!
This update contains bug fixes and performance improvements. Thanks for riding with Veo!
Ratings and Reviews
Ripped me off
I rode a scooter on the same track I have written it every day for the past month, and all of a sudden stopped working. I tried to Park it where I normally do, were there were seven other scooters already parked, and it said I was in a no ride zone. So IWent to the next parking location, same thing. I tried four total and still no parking, it has been 20 minutes of just racking up my bill, I’m late to a meeting, and just want to Park it so I can get to my car. Currently walking almost a mile to my nearest location. Dragging the scooter as the Excelerator still does not work. I even called customer service, and they said that it was my fault that I was in a no ride zone and can’t Parkette, but there are tons of other scooters here, and I’ve parked here many times before. Very frustrated.
Update: just got off the phone again. Second lady ended it for me and took off the minutes of my walking around, cutting my bill back. It took 2 phone calls and 5 parking locations but I finally can get where I need to go. 2nd lady couldn’t have been any nicer. Updating from 1 to 3 stars solely because of her
Good, until it’s not…
This idea is great and I’ve been using it for a couple of months and it’s worked great. Until that wasn’t the case. I use this to go up a hill which leaves pretty me sweaty and tired even before getting to work, so this was a blessing. The problem, and it’s not a big one until it happens to you, is that it doesn’t tell you when you click on it through the app when the bike is defective UNTIL you unlock it, and it also applies the first minute. Which means that I just lost over 1 dollar if it happens, it’s annoying if it happens once, it’s a problem if it happens twice, and it’s something that has happened to me three times in a row on different occasions. The app has the ability to unlock the ride but not to tell you when it is defective which is something that the bike itself can do, so I don’t understand why that’s a thing unless the company is just so hungry for money that the app will tell you the location, the battery and more info on the bike live, except when it’s defective. If this is not fixed I’m more than willing to go back to walking up that hill and saving money that way rather than investing it on a ride without even knowing if I’ll be able to use the ride that I paid for beforehand in the first place and definitely won’t be recommending this to anyone else. Have a good day.
Broken scooters really drag down the experience
I’m a college student and these are all over campus, and they’re super convenient. However, it’s very possible to get a scooter that doesn’t want to accelerate regardless of how charged it is, no matter how much you push off. Most riders won’t report broken scooters (myself included) when they’re only taking one to save time; reporting a broken scooter wastes time. I’d just add a prompt for rides that last less than 80 ish seconds along the lines of “hey that ride was fast, was your scooter experiencing issues?” to expedite the process of scooters being repaired faster
The only other major complaint is there’s no way to tell a ride is under maintenance until you try to unlock it, which again, these save time so anything that makes users waste time feels incredibly bad
Otherwise they’re pretty fun, convenient, and inexpensive
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