Tendant was designed to help your business grow by establishing stronger and more competitive connections to your contacts. It is packed with time-saving and growth-oriented features that are easy to setup and learn. The state-of-the-art SaaS platform is comprised of three integrated modules: Tendant Voice, Tendant Messaging and Tendant Marketing all delivered as one convenient app.
Tendant Voice provides powerful, intuitive voicemail features that give your callers superior options when compared to standard voicemail. These include:
-- CALL TRANSFER: Callers who “Press 1” are instantly transferred to the first person on your team to answer
-- SELF-SERVICE OPTIONS: Callers who “Press 2” are immediately sent a SMS link to your Profile Page
-- MESSAGE TRANSCRIPTION: Callers’ voicemail messages are transcribed and posted to a 1-on-1 Tendant Messaging Chat session. There you can reply with a text if it’s not convenient to speak. Your caller also gets a link to the Chat session. This allows them to chat with you, just like SMS but way better (and they do not need Tendant).
-- USE YOUR EXISTING MOBILE NUMBER: Enable/Disable Tendant Voice in seconds.
-- VOICEMAIL FORWARDING: Voicemail messages can be instantly forwarded to anyone; this allows a team member to initiate immediate follow-up when you’re not available.
-- MULTIPLE CUSTOM GREETINGS: Enable any custom greeting in 2 taps.
-- VISUAL VOICEMAIL & CALL HISTORY: Displays all your missed and outbound calls with 1-tap access to message transcripts & audio, contact records, and 1-on-1 Tendant Messaging Chat sessions right from the Visual Voicemail page.
Tendant Marketing is comprised Lists, Chatbots, a Profile Page and Tendant Broadcast.
DEDICATED LOCAL NUMBER: Send bulk personalized text messages to list of clients right from your phone.
LISTS: Easily organize Contacts into marketing, communications, and similar target audience lists
CHATBOTS: Tendant is delivered with best practices Chatbots for message taking, appointment requests and more
PROFILE PAGE WITH VIRTUAL ATTENDANT: With Tendant you get your very own personal Profile Page with a Virtual Attendant. Benefits include:
-- Visitors have immediate access to self-service Chatbots to “Request an Appointment” and more
-- Verifies visitors by mobile number before securely connecting them to you via Tendant Messaging Chat
-- Automatically synchronizes newly verified visitors to your phonebook
-- Helps establish your branding with your headshot and logo
TENDANT BROADCAST: This is a fantastic way to send marketing messages to any List. Consider:
-- Message any sized List by Email or SMS
-- Personalize Broadcast responses so respondents chat directly with you in a Tendant Messaging Chat session
-- Send Surveys, questionnaires, and information-gathering requests via Chatbots to Lists, (e.g. lists of prospects, customers, business partners etc.)
Tendant Messaging is a comprehensive messaging platform with deep integrations to Tendant Voice and Tendant Marketing. It is the only messaging system with a true 100% integration with a Voice and Marketing module so you can:
-- Access timelines of all contact interactions
-- Launch a Chatbot
-- Initiate a phone call with 1 tap
-- Access marketing histories
-- See voicemail messages right in the Chat
Awesome new features include:
• A dedicated SMS Business Number allows you to:
- Keep your personal number private
- Send 1-on-1 or group msgs to SMS users via Tendant (you use the app – they use SMS)
- Receive business calls (outbound coming soon)
- Send personalized TCPA-compliant SMS messages at scale
- Segregate Bus. Voicemail (VM) from Personal VM
- Set business hours for in-bound calls (diverts to VM otherwise)
• VM, SMS, Web-chat, Call Alerts go to Tendant Chat so you can respond faster.
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Beta program has many glitches
Account locked out, could not reach customer service. Shell company in USA with tech support in India
Developer Response ,
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With Family Sharing set up, up to six family members can use this app.