The official RVA Bike Share App is your ultimate tool to bike around Richmond. Use the App to check bike availability at each station as well as your profile and previous routes. You can even unlock a bike!
Simple to use with cutting-edge features, the official App is all you need to get the best out of RVA Bike Share:
- Access a live map to find the closest station or take a peek at available bikes. You can also keep track of your favorite stations.
- Purchase your Go Pass, Day or Weekly Pass and checkout a bike all from the app.
- Don’t have your pass? No problem. Simply use the app to unlock the bike virtually.
- Start the timer and get an alert before you need to dock.
- Notice a flat tire or other issue? Report any concerns from the app.
- Keep track of your previous rides, total miles ridden, and more with the app.
Enjoy the ride!
Bug Fixes and improvements
Ratings and Reviews
An absolute horrible experience
From a $6 day pass that I purchased only to find that it had to dock the bike after 45 minutes or I would be charged $3 every half hour after the first 45 minutes. There was no dock where we were going, so we got charged an additional $18 for the round trip. Then we used the secondary lock at our destination which did not unlock when we were ready to leave. After roughly 30 minutes on the phone with a help desk person that we couldn’t understand, we were connected to his manager who spoke more clearly and was finally able to unlock the bike. Finally, when the bike was returned to the dock, the app did not “end” the ride. I had to call in yet again to confirm the ride had ended and to receive my very disappointing bill. Safe to say, I will never use this app or RVA Bike Share again. With other less expensive and more user friendly apps for scooters or ride share, I would urge everyone to consider an alternative to these rip-off artists.
Dysfunctional user experience
This app is pretty much broken and needs to be fixed. Most things take a while once you click on them.
Besides the app barely working, once you get it to work, the actual bikes don’t have an electric accelerate function — causing you have to strike the pedals in a very specific way to get it to work. The weight of the bike makes it a pain to ride it without electric aid.
Great way to see Richmond
After reading the negative reviews, I was apprehensive about trying this bike share. But it worked out great! My family of four was able to go everywhere and had a blast. (St. Johns, Tredegar, Hollywood cemetery, the university, and more.) Docking a bike and not worrying about more complicated, expensive rentals was great.
The price was great too. $24 for unlimited, fun travel for a family of four? (Note that the “day pass” still needs to dock every 45 minutes. It’s not a bike rental, but more of a transit pass.)
It was not a perfect experience. Our first time was a mess — flat tires, disengaged chains, drive trains that wouldn’t engage. The baskets had trash in them, and some of the bikes were tagged.
But by the second time, we learned to keep an eye out for these, and it was no problem. Which is fine — it’s a city bike share, not a some resort rental.
As a tourist, I would absolutely recommend this. Ebikes are the ideal way to enjoy a beautiful city.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
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The following data may be collected but it is not linked to your identity:
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- Wegoshare, Lda.
- 96.4 MB
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
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- Age Rating
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