Scam Shield gives you control over T-Mobile’s anti-scam protections like Scam ID, Scam Block, and Caller ID, and is available to all Metro customers.
- What is Scam Shield? -
Our supercharged network analyzes every call using A.I., machine learning, and patented technologies. And our defenses update every six minutes to stay ahead of scammers.
Americans deal with billions of scam and robocalls every year. Our Scam ID and Scam Block technologies help identify and stop them before they ever reach your phone.
Now you'll see a caller's information, even if they're not in your contact list. With Scam Shield, full Caller ID access is automatically included, enable it.
- Included features -
• Scam Block – Our network will automatically block calls from likely scammers, when you turn it on, helping to keep them off your phone entirely.
• Scam Reporting – Help identify suspicious callers or fraudsters and prevent their calls from being received by you—or others—in the future.
• Caller ID – See who’s calling before you answer.
• Favorites – Calls from numbers marked as favorites will always be allowed through our network.
- Premium features -
• Personal Number Blocking – Block specific numbers and contacts as soon as they hit the T-Mobile network.
• Category Manager – Tired of telemarketers? Or survey calls? We’ll identify and block call types you don’t want to see anymore.
• Reverse Number Lookup – Not sure who a number belongs to? We’ll do a reverse phone number lookup and show you anything we can about who is calling.
• Voicemail to Text* - Get text messages containing readouts of blocked calls that were sent to voicemail.
Qualifying service & capable device required. Turning on Scam Block might block calls you want; disable any time.
For help and support, please contact

What’s New

Version 2.7

The following changes have been made to the Scam Shield app:

--Several updates were made to enhance app accessibility.

Ratings and Reviews

4.7 out of 5
14K Ratings

14K Ratings

f u scammers ,

No more scam likely calls!!

This app does a great job at filtering out scam likely calls. My phone doesn’t even ring. There are some calls that are not recognized as scam likely so those might go through but for having this app since metro began to offer it, I’ve only received 2 of this type of phone calls. This app blocked 12 phone calls in one day. I can still receive non spam calls from numbers that are not in my contacts, which I was afraid was going to be an issue before I downloaded the app. I don’t pay for any of the other services. The free scam likely call blocking is all I need.

Developer Response ,

Thank you for being part of the Un-Carrier! We are happy to hear that the Scam Shield app has been protecting you. We appreciate your feedback!

Roilda ,

Yaaaasss finally free from scam calls

Omg this app has been a blessing. I’d get around 10 scam calls every single day and I started hating my phone and was thinking on maybe switching my phone number? If that’s help???

My husband found out about this app which I had no idea there was one. I forgot how it feels to receive scam calls. It’s been a few weeks and I am so happy! Thank you! ♥️

Happy then Dissapointed now ,

Love the product Not the scammers

Name ID has been successful to a point. At first it was perfect. No interruptions at all. I felt a sense of power and peace to know that I could answer my phone. But now the scammer just continue to text message my number now with all their unwanted junk that they text to me. The trash that they text to me sometimes is so inappropriate. I’m hoping the you can come up with a way to block them from resorting to text message harassment. So even tho I love Name ID I still feel that my rating has to be low.....

Developer Response ,

We've forwarded your feedback to our Scam Shield developers. Thank you for taking out the time to send us your suggestions!

App Privacy

The developer, MetroPCS, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info
  • Search History
  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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