Metro Scam Shield 4+

Your call control center‪.‬


Designed for iPad

    • 4.8 • 15.9K Ratings
    • Free



Scam Shield gives you control over T-Mobile’s anti-scam protections like Scam ID, Scam Block, and Caller ID, and is available to all Metro customers.

- What is Scam Shield? -

Our supercharged network analyzes every call using A.I., machine learning, and patented technologies. And our defenses update every six minutes to stay ahead of scammers.

Americans deal with billions of scam and robocalls every year. Our Scam ID and Scam Block technologies help identify and stop them before they ever reach your phone.

Now you'll see a caller's information, even if they're not in your contact list. With Scam Shield, full Caller ID access is automatically included, enable it.

- Included features -
• Scam Block – Our network will automatically block calls from likely scammers, when you turn it on, helping to keep them off your phone entirely.
• Scam Reporting – Help identify suspicious callers or fraudsters and prevent their calls from being received by you—or others—in the future.
• Caller ID – See who’s calling before you answer.
• Allow list – Calls from numbers on your Allow list will never be blocked by our network and always ring your phone.

- Premium features -
• Personal Number Blocking – Block specific numbers and contacts as soon as they hit the T-Mobile network.
• Category Manager – Tired of telemarketers? Or survey calls? We’ll identify and block call types you don’t want to see anymore.
• Reverse Number Lookup – Not sure who a number belongs to? We’ll do a reverse phone number lookup and show you anything we can about who is calling.
• Voicemail to Text* - Get text messages containing readouts of blocked calls that were sent to voicemail.

Qualifying service & capable device required. Turning on Scam Block might block calls you want; disable any time.
For help and support, please contact

What’s New

Version 2.11

VERSION – 2.11
The following changes have been made to the Scam Shield app:


- Metro by T-Mobile customers now have full access to the T-Mobile Scam Shield application
- Updated User Interface
- Enhanced accessibility
- Improved application response time


- Fixed issues in where the app would show the startup screen multiple times
- Fixed issues affecting lookup results for Reverse Number Lookup
- Fixed issues to improve authentication attempts
- Fixed issues affecting the Caller ID status indicator
- Fixed issues causing incorrect error messaging
- Fixed issues impacting basic and premium subscription statuses
- Fixed issues limiting the refresh time stamp from updating

Ratings and Reviews

4.8 out of 5
15.9K Ratings

15.9K Ratings

Xotomi ,

Blocking 100 plus calls per day.

I am not exaggerating. I get over 100 calls from one or two numbers on two days a week and this app blocks them all. This is why your phone stops working correctly. This is why the battery dies. We have the dark web and data breeches from places we do business with to thank. Changing your number won’t help. I also get twenty number group texts where someone ran down a list of similar phone numbers. Confused crackhead cursing out people. If I didn’t have this app I would have dropped my cell phone entirely for a house phone with old school answering machine.

Developer Response ,

We are so glad to hear that you're enjoying the Scam Shield app protection. Thank you for your feedback.

f u scammers ,

No more scam likely calls!!

This app does a great job at filtering out scam likely calls. My phone doesn’t even ring. There are some calls that are not recognized as scam likely so those might go through but for having this app since metro began to offer it, I’ve only received 2 of this type of phone calls. This app blocked 12 phone calls in one day. I can still receive non spam calls from numbers that are not in my contacts, which I was afraid was going to be an issue before I downloaded the app. I don’t pay for any of the other services. The free scam likely call blocking is all I need.

Developer Response ,

Thank you for being part of the Un-Carrier! We are happy to hear that the Scam Shield app has been protecting you. We appreciate your feedback!

Roilda ,

Yaaaasss finally free from scam calls

Omg this app has been a blessing. I’d get around 10 scam calls every single day and I started hating my phone and was thinking on maybe switching my phone number? If that’s help???

My husband found out about this app which I had no idea there was one. I forgot how it feels to receive scam calls. It’s been a few weeks and I am so happy! Thank you! ♥️

App Privacy

The developer, MetroPCS, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info
  • Search History
  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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