Cargoroo 4+
Your shared e-cargo bike
Cargoroo B.V.
-
- Free
iPhone Screenshots
Description
With a large body, belts for two kids, Maxi-Cosi adaptors and a reach of 100 kilometers the e-cargo bike is the clever, practical and eco-friendly mode of transport for city rides. Ride the family to the beach, pick up groceries, pass by the hardware store, bring an extra crate of beer? Easy does it with the electric cargo bike of Cargoroo.
#letscargoroo
Easy
With one push of the button you can reserve a cargo bike in your neighborhood.
Affordable
Sharing is cheaper than ownership. You only pay for your use.
Everything is taken care of. Let us worry about theft or maintenance, so you don’t have to.
How to Cargoroo?
1. Download the Cargoroo app
2. Register as a new user
3. Verify your phone number via SMS
4. You’re ready to rent your first Cargoroo bike nearby
What’s New
Version 2.2.145
Introducing Day Deals.
When you click ‘Ride Now’, you will see a Day Deal specifically tailored to you. If you have a subscription, you will receive bigger discounts. No subscription yet? No problem. You can select your Deal or add a subscription within the app to maximise your benefits. See more info in the app or watch your mailbox for updates.
Ratings and Reviews
Great idea, execution needs a lot of work
I have ridden Cargaroo five times and have had a problem four times. The problem was never the actual ride itself - that part is great. Getting a bike, returning a bike, paying for a bike and contacting customer service are all a problem.
1. Right now, the app tells me a nearby bike is not available for use. Customer service told me actually it is in service, but not at the address the app reports. It’s nearby, around the corner.
2. In many palaces on the app, the only way to provided contact customer service is to call. In a few places, chat is also an option, but calling is still there. The phone number has been disconnected for some time. It is a bad sign that no one has bothered to update the app, especially in the places where no chat alternative is provided.
3. At my last ride, the lock wouldn’t close. At the ride before that, I never rode, as the lock wouldn’t open.
4. My means of payment expired. Cargaroo sent me link per email where I could update it. The link took me to an error message. I requested a new link. That link took me to an error message, but then redirected me to a payment page. Multiple means of payment are on the site, but it didn’t matter which one I selected - they all took me to a page to pay by credit card.
I really want this to work, but it needs to be reliable.
My means of payment expired.
App crashes
Poor customer service and no one picks up. A trip that should of taken 20 mins took 1.5hrs terrible
Return requirement does not make sense
I was carrying a heavy Parcel 20 minutes from my home when I came across one of these bikes. I thought “nice, a rental bike that will fit my parcel” – but then I realized I would have to drive it home, the all the way back to where I found it, and then walk back to my home in order to use the service.
This model does not make sense. It’s not how I want to use rental bikes.
App Privacy
The developer, Cargoroo B.V., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Contact Info
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Cargoroo B.V.
- Size
- 96.6 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- Languages
-
English, Dutch, German
- Age Rating
- 4+
- Copyright
- © 2019 Cargoroo
- Price
- Free