Canvas Lite for Homeowners 4+

Looks very good and pleased with an initial scan. However, the app now appears to be stuck in a loop trying to "upload" the scan despite our having already been uploaded and converted with the proprietary system. Trying to now do a CAD export but can't because of the hang up. There is no means within the app that I can find to get help with this, which is frustrating. I also had issues with the initial account setup. Seems like the tech is pretty good, but there is a distinct lack of support from the dev.

Thank you for taking the time to review our app. We're sorry to hear you're having issues - please email our Customer Success team at support@canvas.io and we'll get everything sorted out. We're also working on making support more accessible in app, which you'll see in an update soon!

Literally any room scanning app can do what this one does. Most of the time better. The usage of LiDAR is a gimmick. You only get more resolution in a scan using it which allows for subjectively more accuracy. That doesn’t mean anything when room scanning other than a boost in processing speed. That boost is ignored by this company forcing users to upload their scans for processing. Don’t buy into this greedy company. There are plenty of alternatives that offer the exact same functionality. Most don’t even need the LiDAR Scanner but simply benefit from having it. They also don’t require you to upload a customers private information to this company’s servers to “process”. The amount of information that can be harvested from scans like these is sickening. GPS data, network information, any photos or family pictures hanging on the wall, a full blueprint of a space along with the location of all the valuables. You are forced to upload all of it and give it over to be stored and processed remotely for anything usable. I’m guessing the steel sack it takes to then charge folks $0.15/ sq ft for these scans is so that the information can be adequately safeguarded and encrypted but I highly doubt that the case. Even if the info is properly handled, what stops this company from just selling that info to advertisers for a nice amount? Don’t be fooled by a gimmick.

Thank you for taking the time to review our app, even if you didn't have a good experience. It sounds like you may be looking for a general 3D room scanning app, and you're right that there are many apps that can generate a 3D scan, especially with LiDAR. What Canvas specializes in is making that 3D scan data useful for professionals in the home improvement industries - people who need to capture field conditions and measurements and use that data in CAD or BIM programs. We charge $0.15 per sqft for that conversion to various CAD and BIM formats, but make the ability to scan (as well as export) free. We'd also like to add that we in no way sell uploaded data to advertisers, and because we charge for Scan To CAD processing, we really have no incentive to do so. We would welcome an opportunity to discuss further - please contact us at support@canvas.io and reference your App Store review.

I use this app as an interior designer with homeowners who need to send me measurements of their space before I design them. I get wonderful support from the staff at campus. They always answer my emails personally, and fairly quickly. The only reason there are negative reviews is probably because the user didn’t know how to scan properly or use the app. Don’t let those reviews discourage you. I’ve used it over and over and it’s crazy good! I take these three dimensional drawings and import them into SketchUp and do 3-D renderings of their spaces. The saves me a ton of time and practically like I have another employee.

Thanks for your review! We're glad Canvas is part of your interior design workflow!