Screenshots

Description

Access to your insurance information is always close by! Infinity’s app gives California policyholders quick access to:

- Insurance ID Cards
- View Quotes
- Access Claims
- Make Payments & View Payment History
- Register an Account
- Update a Profile
- Recover a Password
- Upload Documents
- Find Agent & Company Contact Information
- Online Chat

The ‘Kemper Auto’ app is the latest version for policyholders outside of California.
The ‘Infinity Auto’ app should be deleted since it is no longer being supported.

What’s New

Version 1.0.5

- Bug fixes and improvements

Ratings and Reviews

1.5 out of 5
49 Ratings

49 Ratings

L valen ,

Terrible app- too frustrating to deal with

for as long as I have had infinity, the app has given me very many issues when trying to navigate. Between logging me out at random and constantly freezing. It is becoming to be extremely frustrating. Do you have any plans to have the app fixed at all? It is inconvenient to have to re-submit info on the web when the app crashes. Again, this is an ongoing issue and I have spoken to reps multiple times about it. I was using this app because the other one was also no good.
Is the app going to be updated or fixed at all??

Developer Response ,

Good morning, L valen. Please accept our sincere apologies for what's recently happened with your having issues with our app. Your frustration is understandable. Moreover, we want to correct your situation to prevent a recurrence. Next, we kindly invite you to send your name and policy number to mobile.inquiries@ipacc.com for additional assistance. Thank you for feedback. We hope to hear from you soon. —Orlando, CS Consultant

Stevenson Crash ,

Broken login system

Both this application and the online app have a broken login system for creating a new account.

When creating an account, security questions do not drop down from the drop down menu. This causes the app to never leave the account creation process because you have no options to choose to move on to the next step.

This is an easy fix and frankly an irresponsible oversight. Since I am unable to see any other part of the application to give it an honest review, my rating of this app will remain the lowest possible score.

Developer Response ,

Good morning, Stevenson. We were distressed to receive your review. We certainly want to avoid this in the future. Next, please send your name, policy number, and any further details of your situation to mobile.inquiries@pacc.com to address your set of circumstances. We hope to make amends. Have a great day.
—Orlando, CS Consultant

Jazz Mancia ,

This is very clearly a scam

If you read one review, you read them all in terms of the problem which is that you absolutely cannot login, update your account, or register a new one. I'm a software developer so I can assure you, this is not a difficult app to make nor a difficult fix (literally day one stuff) and it has been months by the looks of the reviews. They know what they're doing. Also, clearly automated replies. Soon as my policy is up, I'm out the door.

Developer Response ,

We are sorry you had a bad experience! We strive to improve and want to hear your suggestions. All users can leave direct feedback in the app. You can find our feedback form under "App Info" in the settings menu (three dots in the top right corner).

App Privacy

The developer, Kemper Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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