Infinity a Kemper Company 4+

Auto Insurance for California

Kemper Corporation

    • 1.6 • 89 Ratings
    • Free



Access to your insurance information is always close by! Infinity’s app gives California policyholders quick access to:

- Insurance ID Cards
- View Quotes
- Access Claims
- Make Payments & View Payment History
- Register an Account
- Update a Profile
- Recover a Password
- Upload Documents
- Find Agent & Company Contact Information
- Online Chat

The ‘Kemper Auto’ app is the latest version for policyholders outside of California.
The ‘Infinity Auto’ app should be deleted since it is no longer being supported.

What’s New

Version 23.5.1

Updated In App Browser

Ratings and Reviews

1.6 out of 5
89 Ratings

89 Ratings

L valen ,

Terrible app- too frustrating to deal with

for as long as I have had infinity, the app has given me very many issues when trying to navigate. Between logging me out at random and constantly freezing. It is becoming to be extremely frustrating. Do you have any plans to have the app fixed at all? It is inconvenient to have to re-submit info on the web when the app crashes. Again, this is an ongoing issue and I have spoken to reps multiple times about it. I was using this app because the other one was also no good.
Is the app going to be updated or fixed at all??

Developer Response ,

Good morning, L valen. Please accept our sincere apologies for what's recently happened with your having issues with our app. Your frustration is understandable. Moreover, we want to correct your situation to prevent a recurrence. Next, we kindly invite you to send your name and policy number to for additional assistance. Thank you for feedback. We hope to hear from you soon. —Orlando, CS Consultant

Adri2021M ,

New Account

Hello, thank you for all the new changes on the app, I really like it. I do have the following issues:
My policy was renewed and for some reason the company changed the policy number and I had to create a new account in the app. It should allow you to add the new policy or do it for you automatically. Also, creating the new account, the page will not allow me to go and get the information needed to fill out the form, I had to write down all the information in order to create a new account. If I needed to pause and try to go in another page to get some information, when I got back to complete the form, everything was gone. I had to restart from the beginning. Very frustrating

Developer Response ,

Thank you! We appreciate the positive feedback.

Stevenson Crash ,

Broken login system

Both this application and the online app have a broken login system for creating a new account.

When creating an account, security questions do not drop down from the drop down menu. This causes the app to never leave the account creation process because you have no options to choose to move on to the next step.

This is an easy fix and frankly an irresponsible oversight. Since I am unable to see any other part of the application to give it an honest review, my rating of this app will remain the lowest possible score.

Developer Response ,

Good morning, Stevenson. We were distressed to receive your review. We certainly want to avoid this in the future. Next, please send your name, policy number, and any further details of your situation to to address your set of circumstances. We hope to make amends. Have a great day.
—Orlando, CS Consultant

App Privacy

The developer, Kemper Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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