Screenshots

Description

NAVICA allows you to receive and store encrypted results from select Abbott rapid COVID-19 tests and manage your NAVICA Pass. The NAVICA app will display a digital NAVICA Pass via a QR code, similar to an airline boarding pass, for anyone who has received a negative result. Sharing your pass with NAVICA-enabled organizations such as employers and schools verifies authenticity of your negative COVID-19 test results.

Features:
- Show your NAVICA ID at a NAVICA-enabled test center
- View current and historical COVID-19 test results at any time
- Receive a NAVICA Pass once the test site submits a negative test result
- Validator to scan other individuals’ NAVICA Entry Passes to confirm their status and authenticity
Features:
- Show your NAVICA ID at a NAVICA-enabled test center
- View current and historical COVID-19 test results at any time
- Receive a NAVICA Pass once the test site submits a negative test result
- Validator to scan other individuals’ NAVICA Entry Passes to confirm their status and authenticity

What’s New

Version 1.29.0

Updates to the NAVICA app make it easier to receive and view your COVID-19 Results and your NAVICA Pass. The latest version has enhancements including:
• Various bug fixes & performance improvements

Love NAVICA? Please rate us! Your feedback can make an impact on future enhancements.

Ratings and Reviews

3.1 out of 5
293 Ratings

293 Ratings

SimDan ,

Love the idea, terrible onboarding

I *love* the what Abbott is doing with COVID testing and including an app in the process to streamline things is fantastic. Too long has testing been a mess in our country.

However, the onboarding process in the app is terrible. No auto-fill support means you have type in every single bit of information, opening the opportunity for errors. No password manager support means that login credentials can easily be lost and complex passwords are difficult to handle.

Speaking of passwords, the app refused to take several different passwords I generated, even though I confirmed it fit the listed password criteria. I had to keep reducing the password complexity until the app finally took a password.

Developer Response ,

Thank you for your feedback. We are continually looking at improvements for the app and will pass this feedback along to our team.

alexia702 ,

Great Idea - Terrible Execution

I am writing this review after trying to get two Covid tests done. 2.5 hours later and we have one result. My fiancé registered as “Zach” when his legal name is Zachary. We waited on hold for 20 minutes for someone to pick up and they told us they’d advise him to change it in the app. He did, waited on hold for 20 more minutes, and the change didn’t go through. He tired again… still didn’t work after waiting on hold for 20 minutes. Then he ended up creating an entirely new account and it finally worked. That took him literally almost 2 hours because they make you make changes and wait on hold again. Then I tried mine and it was still apparently pulling up his name because I didn’t clear the catches on my internet browser. After waiting 35 minutes and being told I have to start all over I gave up. If they just let you spend ten seconds fixing an issue while on the phone it’ll save you a half hour or more of headache and waiting for someone to answer.

I’d suggest an estimated timer for wait time. Also to fix quick issues once you finally get a hold of someone. I could’ve driven to a clinic and gotten tested 10 times in the amount of time it took us to take one test.

Developer Response ,

We are sorry to hear of your experience and apologize for the frustration. We take your comments seriously and will pass this feedback along to our team.

Brbarlow ,

Literally useless

I created my account using my phone on the company website. Worked pretty well! However, I made my purchase of covid tests for an upcoming international trip but am unable to login to the app. I know the password is right and have tried numerous times for 2 days. I attempted the password reset yesterday (twice) but have not received a reset email (yes, I checked the junkmail). At this point you’re probably thinking I just didn’t know my password… so I went back to the website via my web browser and not the app. I was already logged in there. Went to the change password feature which requires entering the old password and a new one. I copied the password I used in the app and what do you know… it updated successfully. So the password and email were never wrong. Went back to the app and tried my new password… didn’t work.

I just spent $165 on covid tests from you guys due to the fact I could do the tests via the app in my phone. I have no intention of bringing my laptop on vacation since we’re backpacking but now I either have to do that or let the tests go to waste.

Developer Response ,

We’re sorry to hear about this and for the frustration. We'd like to help you resolve this. Please contact our customer support team for assistance at (800) 257-9525 (Monday - Friday, 8am to 8pm EST).

App Privacy

The developer, Abbott, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Contact Info
  • Identifiers
  • Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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