MI COVID Alert is the COVID-19 exposure notification app supported by the Michigan Department of Health and Human Services (MDHHS), in partnership with SpringML, Google, and Apple. This app uses Bluetooth Low Energy (BLE) API framework created through a unique collaboration between Apple and Google.
Your personal use of MI COVID Alert helps inform others of possible exposure to COVID-19 if they are suspected of having been within close proximity to someone who has tested positive. When you download MI COVID Alert, you are helping your community stay ahead of any potential surge in COVID-19 cases.
How MI COVID Alert Works:
Once downloaded, users of the app who have enabled it will exchange anonymous Bluetooth “keys” (random alpha-numeric codes that represent a Bluetooth signal) with other MI COVID Alert users.
If someone reports that they tested positive for COVID-19, the app will search for other users who shared the Bluetooth Low Energy (BLE) signal. The BLE signals are date-stamped and MI COVID Alert estimates how close the two devices were based on signal strength. If the timeframe was at least 15 minutes and the estimated distance was within six feet, then the other user receives a notification of a possible exposure. Names of users and locations of possible exposure are never tracked and never shared.
The BLE framework within MI COVID Alert will run in the background, even if the exposure notification app is closed. It will not drain the device battery at a rate faster than other apps that use normal Bluetooth and/or are open and running continuously.
How MI COVID Alert Protects Your Privacy:
MDHHS takes your privacy very seriously. This is why we chose to use the Apple and Google BLE framework. No personal data or location tracking occurs within MI COVID Alert.
MDHHS and local public health staff follow up with persons who have a positive COVID-19 laboratory report. Public health will provide MI COVID Alert users with a validation pin. That validation pin must be entered into the app to report a notification of possible exposure to other users. This prevents people from falsely reporting positive results, which could generate false exposure notifications.
If you have the current Apple or Google operating system installed on your device, you may have noticed that Exposure Notifications are now included. You cannot enable this function until you have downloaded MI COVID Alert. Apple and Google will delete the exposure notification service tools from their respective operating systems once the pandemic reaches a point that public health no longer requires the use of this technology.
Thank you for downloading MI COVID Alert! Together, we can protect our family, friends, and communities.
Add your phone to the COVID fight! Download the free MI COVID Alert app to help Michigan stop COVID-19.
Ratings and Reviews
app does NOT detect Covid
Hey... This App does NOT detect Covid. The only way you will see ANY notice is IF the person uses this app to warn us. I cannot give it any “star ratings” because I see nothing or notice any changes in the App. I have it a neutral rating so that I could post my review.
Battery drainage? I see zero drainage on my cell. Make sure to check your Battery in your Settings and see where most of the drainage is coming from.
Remember, this is a brand new App and most do not know about it. Let’s just hope most will use it.
As for the city offices that spread Covid, noticing that this app was out there for one day or so at that time, they probably did not know about this app yet? Hopefully it was on the news or in the media to warn people?
I am trying to stay positive here. The BEST way to stay safe is to WEAR A MASK! Now that is one thing I can complain about. When I am out at the park or driving by a little league game, 99.9% of the people were NOT wearing a mask! That is a shame!
Stay safe everyone. We need to stick together and do what is right, because we ALL are going through this.
Great idea but useless for notification purposes!
I am a hairstylist and can’t socially distance at my job, so I take every precaution I can during this pandemic to keep myself, my family, and my clients all safe. I was so happy to hear the governor encouraging everyone to use this app bc I felt like it could be a great tool to help stop the spread! I’ve had it downloaded since day one. I’ve never had it notify me and still I check it once a week to make sure it’s updated. Yesterday, I got a positive Covid test result and immediately went on to notify others that I may have been near, but forgot to contact. What a joke! You need a pin to do that, and the only way to receive one is to CALL the health dept or the Covid hotline/211. It’s the weekend, and cases are spiking. It will probably be days before I will actually be able to SPEAK to anyone, unless it’s an emergency. I looked at the reviews on the app and read many of the SAME complaints. Back in DECEMBER, the developers said they would have a solution within DAYS; it’s now been MONTHS!! Why did the state spend all of this time and money on an app that is basically useless? Timing is EVERYTHING when u get a positive case! By the time I am able to get a pin to notify others, they will have already possibly infected who knows how many?
Someone needs to address this issue ASAP!
Developer Response ,
Good afternoon Angela, We've made changes to the way a PIN is sent to you. If you can contact your local health dept., they will verify you have tested positive and now a PIN will be texted to your phone number. This will be good for 96 hours before expiring. We are also forwarding your review to our State of MI support staff so they can look into this further.
Can’t report a positive result through the app
Has anyone actually tried reporting a positive result through the app? It asks you for a pin number. I called my local health department and after being transferred five times they told me that they don’t give out pin numbers at my local health department. So I called 211 as well as the toll-free number and the menu options put you into a infinite loop and you cannot get someone to talk to you on the phone. The app has now become useless to me and anyone else who wants to report their positive result.
UPDATE-I received a call from the local health department to verify my information and they sent me over a pin number. After trying multiple times over an hour, I am still not able to share a positive result through the app. Once you type the pin in, you get a circling box that says “verifying“. I let it sit there for 20 minutes before I tried again and the same thing. Restarted the phone and the same. This app just isn’t working.
Developer Response ,
Hi, sorry to hear of the experience you had with your local health department trying to obtain a PIN. We are also sorry to hear of the troubles you are having with the app taking the PIN. Can you please reply to this review or send an email to our support team at MDHHS-MICovidAlert@michigan.gov with your local health department so we can investigate the PIN issue. As we have not received a message regarding the "verifying" issue you reported, could you provide your iPhone model, iOS Version, and MI COVID Alert app version that would help us in troubleshooting this issue. Thank you for your help.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- State of Michigan - Department of Technology, Management and Budget
- 6.2 MB
- Health & Fitness
- Requires iOS 13.7 or later.
English, Arabic, Spanish
- Age Rating
- 12+ Infrequent/Mild Medical/Treatment Information
- © State of Michigan