Dragon Home: merge games 12+

Great game. When I can get in

I love to play DragonHome. I play everyday. I even pay to open up the island next to my home for the eggs and blue gems. They are quite handy. But there are days like today when I cannot get the game to load no matter what I do. It keeps saying connectivity issues. I have powered down and back up, turned off wifi and back on, gotten totally out of the game and tried to reopen it. All afternoon I get the same error message. The support link on this app site does not even have DragonHome listed in the games nor can I access a support link. Can someone please advise?

Enjoy playing! However! Laggy!

I enjoy playing but the game keeps closing in the middle of playing. Very frustrating since I have to go through the entire sign in process and the loading. I also play Merge Dragon and Merge Magic they do not have this PROBLEM. Can the developer team please look at issue? On the POSITIVE. I absolutely love the fact that we can get coins and valuables at the events and win high level dragons that we get to keep. I love so many things about this DragonHome game so even it the developers can’t fix I’m going to keep playing because I enjoy so much and I feel they should have our support while they keep fixing issues. Thank you.
UPDATE: I received a response from the Apps Team but it’s an automated requesting I send a screen shot of error message. There is no error message. I just get closed out of the app in the middle of playing frequently. Can the developers please fix this????? Thank you!

Developer Response ,

Dear player, what kind of error message is currently appearing? If you can, I look forward to sending you a screenshot of the bug and sending it to our email (DragonHomeEmail@gmail.com).

Crystal Plain 7 level.

This level is almost impossible to finish! The first thing is, clouds only come in one at a time. When they do, it rains for so long and only one item pops up, which could be a small puddle or a stem. By the time you have two bigger puddles and working on your third, one turns into a mushroom and you have to start over, making it an endless cycle. Please help by making more items pop up or make the puddles last longer than they do now please. Other than that, it is a great game. I almost deleted this game, but decided I should try some other things before giving it up for good.

Developer Response ,

Dear player, on which challenge level did you encounter problems? We will try to help you pass the level. If you encounter problems, please click "Settings-Customer Service" in the game to contact us. Or contact us via Google Mail (DragonHomeEmail@gmail.com). Or contact us on facebook (https://www.facebook.com/Dragon-Home-106700654453759).