Jackpot Master™ Slots-Casino 17+

Great Games , great graphics !!

I love to play this game, so much fun. 😊 My only complaint is that customer service is practically non - existent. If you run into problems expect a long response time. They do listen to you and fix things. But it takes a lot of time sending texts , screenshots over and over again. It’s like they don’t read what you text. Or look at the screen shot. It’s very confusing and time consuming. But as long as you don’t run into any problems, you will love this game. It’s fun and has great games. Lots of free coins available and great teams to be on. I’m just so disappointed that you can’t get a timely response from the only source you have to contact. I don’t write reviews, on anything this is my first !! And I’m sorry that it has to be not a totally good one. But I got so upset and frustrated today , I thought that this might possibly help . Sherry I really like the new game Brawny builder , it pays very well. No jackpots, but still pays well.

Horrible Customer Service

They say statistically customers only write a reviews when they have a negative experience and I rather enjoyed this game. They are constantly updating and adding new features, but everyone knows that sometimes when you add new things sometimes old things break. The best way to solve a problem when presented by a issue you created is to admit fault, fix the problem, and try to make it right with anyone affected by the problem. Luckily these developers practice gaslighting and lack accountability to admit fault which created enough resentment in me to give them a one star/ bad review. The developers added a new feature that broke another one which made me actually lose my “In App” purchases. When presenting them with this problem they gladly told me to have fun and deny that the problem exists. I am glad their customer service practices the art of gaslighting, because really what I paid for was me questioning my own sanity, which led me to question why on earth was I giving money to people who have this characteristic. This gave me a flashback to my drug seeking days, which made me realize my drug dealer never cared about anything but the money. This one “In App” purchase gave me a moment of self reflection to admit I have a addictive personality and there is always someone to exploit this for a profit. If they had good customer service I would still be playing and not realize I need to go find the local Gamblers Anonymous.

Developer Response ,

Hi there, thanks for playing and your feedback. We'll see what we could do to offer you a better experience. Any further questions or suggestions, please get in touch with us through contact us tab. Have a nice day!

Jackpot master slots casino

I played this game for about fifteen minutes and was cheated out of receiving my winnings 4 times. Not the little wins but the big wins,I was watching carefully after reading some reviews before I downloaded the app. Well they were correct, you get cheated out of your wins. Don’t tell me to contact someone because then they will collect my email address,I’m wise to that tactic. Also the tactic about removing the ads by a single purchase which gives you access to their credit card information along the the other info that’s included with that. I play fair ,I watch ads to play free games , and I know you get certain information from my device, that’s where it’s supposed to stop! No tricks ,no sneakiness, no cheating! I’m disappointed!
Thank you for responding to my review .I didn’t know that a review would give you access to my email address, that’s good to know for the future, I won’t be giving any more reviews. As for your advice I ckecked my balance before my spins and after my spins and supposed wins , there was no difference, the wins were not added at any time. In order for me to send you screen shots of the problem I would have to take a screen shot before and after each spin and that’s ridiculous. It’s easier to just play another slot app. I do appreciate you responding however.

Developer Response ,

Hi there, Sorry for what happened. If there are something wrong with your rewards, We'd love to take a look at the issue. Please reach out to us via Contact Us tab in the settings page to have your issue resolved. Have a lucky day!