iPhone Screenshots


Huntington WV 311 is a nonemergency service request system brought to you by the City of Huntington. The application allows you to submit, track and explore a variety of city service requests. These requests are forwarded to the relevant city service team to accept, review, update and resolve.

You can submit requests anonymously or sign in with an account using a valid email address. We highly recommend creating an account as you will then gain access to enhanced features and experience a more personalized service.

This application uses GPS to recognize your location and provides a large menu of common city service requests such as potholes and code enforcement issues. You also can upload photos to accompany your service request.

The application also contains a Frequently Asked Questions (FAQ) section that contains information such as the city phone directory, city job openings, how to report criminal activity and where to find information about recycling, public health, voter registration and other issues.

What’s New

Version 5.9.3

We’re updating our iOS application to support the following:
• Active URLs in secondary questions
• Active URLs in Comments
• Bug fixes to enhance performance and functionality
• Improved Request location services

Ratings and Reviews

5.0 out of 5
1 Rating

1 Rating

App Privacy

The developer, City of Huntington, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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