What's new in Xfinity Connect 7.5.2
Now Xfinity Connect is faster than ever before. When you’re on the go, you can check your email in a snap.
Ratings and Reviews
So far I have all Comcast apps...working great but lately giving some trouble with emails loading and opening this just started about month ago only sometimes gives me trouble not all the time but other then that Easy to to pay my bill check my account and check to see that all my devices are working I love using the xfinity Hot spots app where I work not able to get free Wi-Fi but there are plenty hots spots near me we don’t have unlimited internet on our cell phones I like to listen to music at work so it works perfectly for me every app will have it good and bad but I think they are always trying to improve and make better be patient and just let them know where improvements are needed be kind they are creating these apps to help make our lives easier might not be perfect at first but sure over time things will get better my husband and I have been long time customers of Comcast we have been though many changes with them but we are truly happy with what they have done over the years
Used to be mediocre, now it’s pathetic!!!
Originally this app was just ok; but over the past year or so has steadily gotten worse and worse, to the point where it is now unusable. The only reason I got it in the first place was to use instead of Apple Mail so that Mail wouldn’t take up so much storage space on my iPad and iPhone (you know, the “ghost storage” in Apple Mail that doesn’t go away even though you delete your emails and empty trash folder; and the only way to get rid of it is to delete the Mail app and reinstall. If you don’t it will eventually use up most of the storage on your device - ridiculous that Apple doesn’t address this!)
At any rate, I was driven to this Xfinity Connect app by that issue. For the first couple of years it was at least useable. Now it only works maybe 20-30% of the time and it has never maintained my contacts. I’m having all of the same issues others are reporting and I just can’t take it anymore! Comcast is doing NOTHING to address all the problems and their only “repeated and very tired fix” is to delete and reinstall the app which NEVER works. Shame on you, Comcast! This has the potential of being a very good app if you would only fix all of the problems. Guess we’ll never know what that would be like! This app is now bad enough that I’m having to go back to Apple Mail, even knowing that I’ll have to regularly delete and reinstall it in order to keep the size of it down. I’m thoroughly disgusted with Comcast!
Will not retrieve email
May 2 update; app on iPhone is useless. Slow when it works; crashes most times. Running current version of app and iOS. Update - not good. Xfinity Connect, after last updates, is now so slow that it is virtually useless.
Update Jan 15, 2019 - unable to forward mail suddenly Update December 15, 2018 - after working decently for a while, app now cannot search the server. Emails flash o screen then disappear. Searching ALL causes app to crash. Totally useless. Comcast - test your updates!
Update September 9 - now Comcast has “disappeared” 5-1/2 YEARS of emails. Also just keeps loading emails to an unwieldy number, not the 25 I specify. Total crap. Update September 5: Comcast changed its interface format for the browser and now two full days of emails have just disappeared and on app, emails, whichever arrive, say “No Recipient “ and will not open. What a farce of a product. Update August 25, Tech Support got it to work by refreshing my account at their end. Now it is now working again. Every other app on my phone works perfectly. Update August 25, 2018. It is the app update. I have an iPad I had not used in a while with the older version of app. Works perfectly. The last update is even worse. Constant 9999 error. Cannot fetch data. Constant error message to try later all day. None of the usual fixes working. C’mon, Comcast. Test your updates
- Comcast Interactive Media
- 112.4 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © Copyright 2019 Comcast
With Family Sharing set up, up to six family members can use this app.