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In questa nuova versione dell'app abbiamo risolto alcuni bug.
Ratings and Reviews
Poor authentication and very poor privacy and TOS
The WORST, MOST USELESS APP
If you are a tourist going to Italy, do not get a Vodafone SIM card plan. Run, do not walk, to another provider. Despite selling you a “special promotion tourist package,“ there is absolutely no information except in Italian. Also despite paying exorbitant fees for ostensibly wide coverage and unlimited data for tourists, Vodafone will almost immediately start texting you in Italian every day, and within one or two days you will get texts telling you that you owe them money - about €0.41 - despite having a plan that you just paid €60 for! It is impossible to get a hold of these guys, it is impossible to use this app. You can’t call them because you just get a recorded message, and fundamentally unless you are fluent in Italian, and have lots of time, you’ll be out of luck. If you don’t pay this your services cut off.
Furthermore, activation of your SIM card can take, unbelievably, up to three days for Vodafone to activate it in Italy!!
So, the reason all of this comes under the review of the app, is because as a customer, it is impossible to use this app, and that is a fair review. There are no language options as others have pointed out to also give it a one star review. For an international company that sells plans all across Europe, you should be able to just switch for any one of the major (and minor!) European languages. But you can’t. Vodaphone as a technology company stinks!
So, one star for this absolute piece of rubbish app.
I’m studying abroad here for 4 months. I’m 2 months in, and have given up completely on this company. First of all, I can’t figure out how to get the app to translate into English, as I can’t speak or read Italian. This seems to be a major issue, as most of their consumer base is probably tourists or students who DONT SPEAK ITALIAN. Next, my service magically stopped working a few weeks ago. Not sure why. It says I have a negative balance, and I tried paying multiple times but I keep getting rejected. All I want is service. I don’t care how much I have to pay, because the alternative of using data roaming from the US is much more expensive. Perhaps there is something I’m missing, but I would never know because I can’t read the app :p. Tough...
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Financial Info
- User Content
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- Vodafone Omnitel N.V.
- 145.2 MB
- Requires iOS 12.0 or later.
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- © 2021 Vodafone S.p.a.