My Vodafone Italia 4+

Vodafone Omnitel N.V.

Designed for iPad

    • 2.2 • 190 Ratings
    • Free



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What’s New

Version 12.21.0

In questa nuova versione dell'app abbiamo risolto alcuni bug.

Ratings and Reviews

2.2 out of 5
190 Ratings

190 Ratings ,

Poor authentication and very poor privacy and TOS

I tried to set up the mobile app account by using the existing VF accounts I have on the web interface ( as suggested). User and password did no get through. Multiple times , even after reset. Account was blocked. Had to redo all process again. Still not working. Then tried to use the direct mobile authentication process (even though I have a fixed VF line the app requested I switch off th WiFi connection). Which I did. But it did not work either. I also checked on the Eula and consent permissions and did not like the approach which is to squeeze me in deep profiling pretending this is not happening. If you scroll down the privacy policy you even read that unless you expressely write that you don’t want your data to be used for profiling after you terminated the contract with VF, they will continue to use your data for commercial purposes. That means that even when you port your number into another operator , unless you have prohibited VF to continue use your number for telemarketing, they will continue. This is against consumer laws and GDPR.

GMak ,


If you are a tourist going to Italy, do not get a Vodafone SIM card plan. Run, do not walk, to another provider. Despite selling you a “special promotion tourist package,“ there is absolutely no information except in Italian. Also despite paying exorbitant fees for ostensibly wide coverage and unlimited data for tourists, Vodafone will almost immediately start texting you in Italian every day, and within one or two days you will get texts telling you that you owe them money - about €0.41 - despite having a plan that you just paid €60 for! It is impossible to get a hold of these guys, it is impossible to use this app. You can’t call them because you just get a recorded message, and fundamentally unless you are fluent in Italian, and have lots of time, you’ll be out of luck. If you don’t pay this your services cut off.

Furthermore, activation of your SIM card can take, unbelievably, up to three days for Vodafone to activate it in Italy!!

So, the reason all of this comes under the review of the app, is because as a customer, it is impossible to use this app, and that is a fair review. There are no language options as others have pointed out to also give it a one star review. For an international company that sells plans all across Europe, you should be able to just switch for any one of the major (and minor!) European languages. But you can’t. Vodaphone as a technology company stinks!

So, one star for this absolute piece of rubbish app.

Ftdryhk ,

Horrible app

I’m studying abroad here for 4 months. I’m 2 months in, and have given up completely on this company. First of all, I can’t figure out how to get the app to translate into English, as I can’t speak or read Italian. This seems to be a major issue, as most of their consumer base is probably tourists or students who DONT SPEAK ITALIAN. Next, my service magically stopped working a few weeks ago. Not sure why. It says I have a negative balance, and I tried paying multiple times but I keep getting rejected. All I want is service. I don’t care how much I have to pay, because the alternative of using data roaming from the US is much more expensive. Perhaps there is something I’m missing, but I would never know because I can’t read the app :p. Tough...

App Privacy

The developer, Vodafone Omnitel N.V., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Location
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Contacts
  • User Content
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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