Unforgettable travel experiences start with Airbnb. Find travel adventures and new places to go faraway or near to you, and access vacation home rentals, new experiences, and places to visit all around the world. Book everything for your trip, or start earning money as a host.
BOOK TRAVEL EXPERIENCES
Go on local experiences led by native experts, whether it’s for multiple days or just an afternoon. Explore Seoul's underground music scene, hunt for truffles in a Tuscan forest, or give back to the community with a social impact experience.
BOOK VACATION HOMES
Choose from over 6 million vacation home rentals across 191+ countries. Search by price, neighborhood, amenities, and more.
Experience the beautiful sights & find local guides for the perfect vacation:
• Rio – Explore the birth place of Samba or Hand Glide over the sights
• Paris – Find your fill in some of the best culinary tours and museums
• Barcelona – Discover the cities beauty with guided walking tours
• Book vacation home rentals and travel experiences for your next solo journey, family vacation, or business trip
• Search for last minute travel accommodations or long term rentals
• Save your favorite rental homes, experiences, and places—and invite friends and family to plan the trip with you
• Add experiences and events to your itinerary
• Message your host and get directions to your home
• Share your extra space or lead experiences that showcase what makes your city great
• Update your listing and calendar availability
• Share what’s special about your neighborhood with a host guidebook
• Message guests and manage their reservations
Further stability tweaks to make managing your listing and your travels as easy as possible.
Ratings and ReviewsSee All
Airbnb has totally changed the way we find places to stay. The unique service is packed with amazing spots all around the world—from cottages in France to New York City condos. Book private rooms, share homes with a host, or list your own space. This full-featured app boasts thousands of rent-ready pads, intuitive filters, and a beautiful design.
Great service - serviceable app
I have used AirBnB between 3-4 times per year for travel. It has been a great service and rarely have I been disappointed with the homes, cabins, and condos we have enjoyed over the past couple of years. The app, however is lacking not so much in its function but what it provides for searching options.
One of the first things people search for when booking accommodations besides location is the room type. And part of that is what type of bed. I can search for number of bedrooms, number of beds ... even the bed height as an accessibility option, but not the bed size (!?). Thinking it was just me not being savvy, I find multiple posts on AirBnBs own forum of people who have raised the same issue over the course of the past 3 years. Devs, if you read this, please review the basic filtering and sorting options for this app and add this as a feature request for your next agile sprint or whatever you do to update this program. I appreciate your respect for those who need accessibility options, but the rest of your customer base might appreciate a fundamental filtering feature added, that literally every other travel and booking site uses as a base feature.
Awful Customer Service
If I could give this company and this app a negative review, I would. I work in customer service, and I have never seen and will never try to emulate the kind of awful customer service I experienced with AirBnb.
I won’t get into the details because I’ve told this story too many times, but in essence, my host lied and claimed that my friends and I broke her air conditioning system and thermostat so she could charge us for the already-broken system. She also promised to refund us if we left our trip early, and—although we did—she refused the refund and then tried to charge us for the the thermostat (and at twice the cost of the actual unit). I contacted AirBnb about this promptly, and not only did they take weeks to answer me back, but they never had the decency to call me back and get my side of things (they only emailed after I complained about not getting a call despite my host getting a call from them). They took months to get to a resolution and their resolution, though vague and unclear, was along the lines of “your host doesn’t have to refund you, and you can solve this on your own.”
So, basically, my host and I got into a predicament which AirBnb refused to solve. I believe that their only reason for not wanting to handle this in my favor is because this host rents out multiple locations through AirBnb, and so she is more of an asset to them than I am. I hope this review helps them to see how awful that logic is.
- Airbnb, Inc.
- 244.3 MB
Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch. Apple TV.
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- Age Rating
- ©2020 Airbnb, Inc.
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