RCB Bank Mobile 4+

The banks website is not accessible while traveling overseas which wasn’t an issue as the app did work. That is until a week ago when it also started having errors and is no longer accessible. I can understand blocking access from other countries for security reasons, but this also means you may lose accounts for those who need to access their accounts while traveling internationally. It is also very frustrating that there is no way to e-mail or call the bank as all that information is listed on the website that is blocked and within the app that won’t open.

After the trouble of changing from the old online banking to the new platform, it is great! I've been able to see all my external accounts including 401ks, student loans, and credit cards, on this as well as my RCB accounts. It takes a few minutes to get it all set up to link everything together but it's worth it afterwards. However, the reason some external accounts that don't automatically update is because of those specific companies' verification processes not allowing the app to remember the login info, so maybe all the other accounts will change that to allow updates to happen.

This app is OK except that they just send you a text 3 times a day rather than giving you real time notifications. The notification they do send has no useable information so it is basically just a reminder to get on and check your account. The notifications just say you have so many pending items and so many posted. Yet, this rarely matches what your account says. They want you to use your debit card but won’t give you real time notifications so you can watch for fraud. This is extremely irritating and has me just about ready to change banks. Their old software gave you real time notifications. I don’t understand why they ever changed and why they can’t fix this one. My suggestion is use a different bank!!!