Description

Wherever you go, we are here for you! Merchants Bank of Commerce's Mobile Banking Application lets you bank at your convenience with the tap of an app.

Features include:

Check your balance(s) 24/7
View transaction history
Create, approve, cancel transactions
Send and receive secure messages
Access branch/ATM hours and location information
Mobile check deposit
Mobile bill pay

Contact our Customer Care Center

What’s New

Version 10.0.5713

The Merchants Bank of Commerce, a division of Columbia Bank mobile app has been updated to reflect the new bank name and branding as a result of the closing of the merger between Merchants Bank of Commerce and Columbia Bank.

Ratings and Reviews

4.4 out of 5
113 Ratings

113 Ratings

Jayemtea ,

Mobile deposit no longer working - UPDATE: FIXED

Update: The developer fixed the issue, and we are once again able to deposit checks. Thank you.
- - -
I’m receiving an error message when trying to deposit checks using mobile banking on my commercial account. Two users on the account are authorized to do this, and both of us received the error message. We have both previously deposited checks several times without problem. Please fix, thank you! Update — different checks, different lighting, nothing works. We can no longer deposit checks without receiving a remote capture error. We are doing nothing different from when it used to work. Please fix!

Developer Response ,

Thank you for your feedback. There was an update made to our mobile deposit system which has caused some issues with items being rejected that normally would not. We have made some changes to compensate for this issue. Please submit any deposits you may have and if you are still experiencing issues please contact us at (800) 421-2575.

- Updated Response: It sounds like you have tried several of the troubleshooting steps that we would normally recommend. It is possible that your mobile deposit is inactive. In order to allow us to check this and troubleshoot with you further please contact MBOC at (800) 421.2575.

Sammie171 ,

Banking made easy

I love the convenience of being able to check my balance or do auto pay at the touch of a button. Plus, having the option to send a message to my bank is wonderfully helpful.

Sozo2U ,

Very unstable

Despite going into the main branch, speaking with the manager, emailing them concerns, then calling them, and documenting, step-by-step, errors in their application execution, they still aren’t able to fix it, and perhaps more troubling failing to recognize or acknowledge instability. Stay away from this App!! It is the worst I have ever seen in any application, banking or other. The disdain and ill-appreciation of my valuable time (perhaps others) and effort in pointing out the glitches and errors in their new release, is even more concerning than the failed App. Very poor quality BoC, and someone should be shown the door for failing to adequately beta test this release!! If not that, then for failing to heed to a good customers’ time consuming attempts to bring to your attention the fatal flaw in the build.

App Privacy

The developer, Merchants Bank of Commerce, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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