Intuit Credit Karma 4+

GIVE IT A TRY!

I’ve always heard people say this isn’t real. It doesn’t work, go pay for someone to “fix your credit”. I have been using CK for almost a year and they really help you understand credit, advise you on what to do, gives you suggestions and it has helped me raise my score by almost 70 points. My score had tanked because I lost my job, made some car payments late and got behind a bit. It helped me keep track of my payments and also allows you to dispute information that isn’t correct or is outdated FOR FREE! I was even approved for a 1000 credit card line because of the work I have put into rebuilding my credit. I really wish they started teaching this in 8th grade and carrying it into grades 9-12. I never knew anything about credit, credit scores or how it truly affects your financial health. My goal is to buy a home with land, and I see that dream getting closer and closer. Thank you CK for offering the tools to help people and being genuine about it because not everyone can afford a $100 payment monthly to do something you can do on your own if you are literate and learn how to control your credit. Take back charge over financial well-being. I have!!

0 stars if I could

Few things. First Credit Karma may give you “some kind of idea” where your credit is. But it’s not accurate. Second they have a feature where you can use credit karma money. I had it for around 7 months. I opened it when I did my taxes last year as credit Karma and Turbo Tax partnered up. Well I had my paychecks set up to Credit Karma Spend. I received my first check. Didn’t receive my second. I called Credit Karma they informed me my account was locked. They told me they would have it unlocked or contact me in 24 hours I emailed them everyday for a week and they had not fixed it. I couldn’t get a new check until my account was closed or unlocked so I had to close my account. I tried to open a new one because again I HAVE to have one for tax purposes. They informed me they can’t open a new one or the old one. “It’s just the way they work.” My fiancé as soon as he set up his tax refund to go in there received an email saying his account will be closed in 15 days with absolutely no way to now change his tax stuff. So we will have to wait for months for him to get his refund. They have the WORST customer service I have EVER experienced. Which is my third thing. Their customer service is awful. They won’t let you speak with a supervisor immediately. They have to “contact you back.” And then they never do. Stay FAR away from credit karma. And until Turbo decides they aren’t partnering with Credit Karma stay Away from them.

Developer Response ,

If the credit bureau makes a change to your report, you’ll see it on Credit Karma after we get the updated information from the bureau. Keep in mind that Credit Karma isn’t able to make changes to your credit reports, and that we depend on the bureaus to provide us with updated information.

Don’t trust this anymore

They recommend credit cards with a promise to pay you $50 if you are denied.
According to their recommendation you you have an excellent chance to be approved. Not only was i denied the card they recommended but my credit score went down 42 points just for this one credit I applied for based on their recommendation. I attempted to contact them via their chat but as soon as I explained how my score was extremely negatively affected they responded with we will contact you by email and they abruptly closed the chat window . The drop in my score was instant but it didn’t show up on my credit karma app. I was notified by lending tree via email that my score dropped significantly from the hard inquiry.
I am highly suspicious about the relationship credit karma has with the credit card companies they recommend.
I don’t apply for credit cards that charge a large yearly fee. I applied for this particular credit card which had a yearly fee of $39.
When I applied and was denied , the same credit card company offered me the same card for a $75 yearly fee the first year and then $99 yearly after the first year. This is a bait and switch. I intend to report them to the BBB and I also intend to leave negative reviews on every possible platform I can use . My score on all three bureaus decreased. My new low scores are reflecting on the lending tree app and the kikoff app I subscribe to but still is not reflecting on credit karma.

Developer Response ,

Hello,

Thank you for reaching out. So sorry for the inconvenience. I see that you have attempted to submit a new case regarding this matter. We would like to help. Please reach out to us here: https://support.creditkarma.com/s/newcase Feel free to share the case number.

If the problem continues and you are not able to submit a case; please share the email that is attached to your Credit Karma account so we can further investigate this issue.

We look forward to hearing back from you. Have a swell day!