Description

Con esta aplicación podrás realizar transacciones, identificar los puntos de atención de Bancolombia, solicitar productos y documentos, simular créditos y estar informado sobre el mercado financiero.

Copyright © 2016 Bancolombia S.A.

What’s New

Version 5.15.3

Esta versión incluye:
- Corrección de errores que mejoran la experiencia en la aplicación.

Ratings and Reviews

3.2 out of 5
608 Ratings

608 Ratings

Franco Torres ,

It’s a very handy app

I like the app and I use it very often, but since de update the biometric log in is not working for iPhone X, before I use to log with my face. Also I think we should be able to manage the prepaid e-card by the app not only the website.

Jose Gil Martinez ,

No Face ID completely destroys the experience

Before I used to have an iPhone 8 and was able to access my app with Touch ID quickly, easily, and safely. When I switched to my new phone with Face ID, I was hoping I would get the same experience. I was wrong. Even if the app does have the Face ID button in the log in screen, it appears that this functionality is disabled because it always gives me an error message when I try to use it. It’s really annoying since it completely takes away the practicality of the feature. Another thing is that the app is poorly adapted to the iPhone XR so the app’s design looks like it’s blown out and not as clean and defined as in an iPhone 8 or 8 Plus. Please fix quickly, having to manually type in delicate bank information such as log ins and passwords makes the app useless in practical day to day, any place use case scenarios.

eliquirozpied ,

The worst customer services

I had the worst customer service in this bank, the employees of call center are terrible, they didn’t know what they need to do and give bad information about the problems we had, I had my account blocked because an employee gave me the wrong information and they blocked my account for this person and I can’t send my money for this problem. Please, the President of this company needs to know how bad your employees are training and they didn’t solve the problems to “Colombianos en el exterior”. We don’t have a good support and your employees don’t understand that we’re far away from our country and we can’t go to your office to solve our problems.

Information

Seller
Bancolombia S.A.
Size
149 MB
Category
Finance
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

Spanish

Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© Bancolombia
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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