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Ratings and ReviewsSee All
Could have been excellent...
So I use this app on my iPad and my Apple TV (4th gen). This review addresses both devices.
On my Apple TV you cannot pause/resume while watching "live". This is the same on my iPad.
If, while watching in "live" mode I choose to "restart", I can pause/resume using iPad, but NOT in Apple TV. With either device while doing a restart of a live show I cannot scrub forward to the current live position of the show. This is VERY annoying! If I'm wanting to restart a live show and then scrub (fast forward) to somewhere in between the start position and the current "live" position I can't. I should be able to!
If I stream something previously recorded I can pause/resume a show on both devices. I can scrub forward/backward on my iPad but NOT on my Apple TV. Of course, scrubbing is deactivated during commercial breaks, which is normal for most streaming TV apps.
The menu is thoughtfully designed and easy to navigate. It's a better menu implementation then DirecTV NOW, or Sony Playstation VUE, both of which I use on my Apple TV and iPad.
If it weren't for the issues mentioned above (inconsistency between devices, pause/resume and scrub niggles) I would have given this app 5 stars. As it is, I gave it 4 stars on iPad and 3 stars on Apple TV.
Developer Response ,
Thank you for providing this feedback. For any further questions, please email FOXNOW.Support@fox.com.
No way to contact support?
Since the app update 6 days ago, the iPad app keeps crashing. The question list in the app suggest clearing the cache of safari, and deleting and reinstalling the app. I’ve done both, it still crashes. There is a “chat with an expert” box, but it opens up a white screen and no chat begins. There is nowhere to send an email, and no where to send requests for help. In the App Store, where it says “?App Support”, it goes to a page that says the developer no longer is using this page for their support. This is very frustrating and upsetting.
I also hate the new layout when you start a program, where it opens in a small box to the top left, and there are large icons for upcoming programming to the right. If you tap the icon to make the program full screen, then you lose the portion of the picture on the far right and far left, there seems to be no option to letterbox. And I HATE that when a program ends that it automatically starts another seemingly random program. Now because of the crashing, I have not finished a program on Fox for a few days, but it looks like the next show up is several episodes in on a show I don’t even care to watch. But even if I did, why would I want to watch it starting several episodes in and not from the beginning? Why can I not choose whether to go on to the next suggested program? Or give me several to choose from, if I ever manage to finish an episode?.
New App Version Is Terrible
New version of this app on AppleTV is so bad in terms of GUI usability. All it does it lock up and freeze. Finding shows is like fumbling through and just blindly pressing and swiping buttons until you get lucky. Once you’ve actually watched a show, navigating back out and to something else is impossible as the GUI freezes as it tries to buffer and pull data for all the graphics and show previews. Just bad overall and this is on a latest gen AppleTV with latest OS on it that NO OTHER APP HAS ISSUES RUNNING ON LIKE FOX NOW DOES. Fix this last horrible rewrite of the app!
To make matters worse, you can’t rewind some shows like The Orville and if you exit the show playback, it requires a FOX Profile to resume without starting from the beginning? ARE YOU KIDDING ME?! App is so bad...
It also slows down the Home AppleTV GUI when the app has been running for a while and is still in the background. I always have to close the app fully in order to get my 4th gen AppleTV to work smoothly again. Leaving the app opens almost seems like it causes a memory leak or CPU cycles to be used by it in the background when it shouldn’t be.
Developer Response ,
We're sorry for the trouble you've experienced, and we appreciate you getting in touch with us. Please email FOXNOW.Support@fox.com for further help with this issue. You can also try the troubleshooting steps at http://fox.tv/ios-support and see if they help.
- FOX Broadcasting
- 93.7 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch. Apple TV.
- Age Rating
- Unrestricted Web Access
- © FOX and its related entities. All rights reserved.
With Family Sharing set up, up to six family members can use this app.