Partners FCU Mobile Banking 4+

Please revert this app. It is unclear how this passed QA. This update has generated numerous issues and solved none.

-Deposits no longer completely available when using mobile deposit, including payroll and government checks (have never had this be an issue when using previous versions). This has impacted my ability to pay my rent on time as my deposit lists as pending.

-Zelle, which used to be accessible under the transfer tab, is no longer easy to find and is buried under an unintuitive menu system three layers deep. Again impacting my ability to easily pay my rent.

-All accounts no longer display on the home screen by default and you can only display some of your accounts. (After you make them a favorite otherwise they don’t show)

-The system used to take pictures of your checks for deposits is routinely oriented in the wrong direction regardless of how you’re holding your phone.

-The system to take pictures of your checks routinely fails to process correctly. Something that had been largely fixed in the previous version.

The developers should revert the app as this version is not ready for prime time. I would love the developers to respond to the issues posted not only on my review but in others.

Please, please, please go back to the old app. It worked great. This new one has so many problems I can’t even list them all here. But it’s ultra slow, the widgets are unnecessary and hide your accounts, and the information is so spread out that I can only see one or two transactions at a time. Using it on my laptop is impossible. It does not work at all. The reason we are on the app is to access our money not to check our credit score daily. You know that only drops your score. Why would you even buy into that service? Partners used to be the BEST for customer service. Please listen to your customers and junk this entirely. Go back to the old app.

This update is the absolute worst I have ever seen. I was forced to update the app as it would not allow me to access my account with the old app. I never write reviews but felt it was necessary just because this app is so bad. It looks like a 5 year old made it and was designed more to advertise to products then to give me the information I want about my accounts. The old app was at least ok to look at…this new version might as well be a plain white piece of paper with numbers on it that is hard to differentiate between accounts. I wish they would ditch this new version and bring back the old.