Screenshots

Description

This app was built for anyone living alone. It provides a way to make sure that if you don’t respond, others will be notified. Instead of relying on products that require you to press a button when you need help (think "I've fallen and I can't get up" commercial), isn't it better if someone is notified when you DON'T press a button? Introducing the EyeOn App. 


* You can set your own schedule for the app to "check-in". You can set the days of the week, time of day…as many (or as few) as desired. For example, the app can ask if you are ok every hour, only in the mornings/evenings, or every other day.

* You will receive a push notification at the scheduled time(s). This notification will ask if you are ok. If you would rather receive a Text Message (SMS) check-in, please visit www.eyeonapp.com for details and pricing (US only).

* If you press "OK", then the alert is reset for the next scheduled time.

* If you fail to respond, then the app notifies up to 3 contacts by email. For Text Message (SMS) alerts to your contacts, please visit www.eyeonapp.com for more details and pricing (Worldwide numbers allowed).

* The contacts get a message stating that you have not responded and your last known location (location in email only). You can customize the email sent to your contacts to provide specific instructions.

* Reminders can also be scheduled. They are just that - a custom reminder. No response is required and we don't notify your contacts if you don't respond to a Reminder.

* Pause feature - you can pause the service for hours, days, or weeks if you don't want to be checked on during a movie, vacation, etc. This also works to skip the next check-in or check-in early.

When first installing, you will be prompted to complete the names, mobile phone numbers, and emails of the user and for each contact. Then simply set a schedule for check-in times.



IMPORTANT:

Push Notifications - on the initial setup you will be asked to allow EyeOn App to use Push Notifications. This is mandatory for the app to function, unless you opt for the Text Message (SMS) check-in (visit www.eyeonapp.com for more details).

Location - although this is not mandatory, we can provide your location inside the alert email to your care providers if you do not respond. It will be the location where you were the last time you opened the app (keeping constant location would reduce battery life). You will need to give EyeOn App permission to use your Location.

Timezones/Time Changes - EyeOn App adjusts for timezones and time changes when the app is opened. If you travel to a different timezone or have a time change, please open the app once for it to automatically correct to the new time.

Cancelation of Service - if you do decide to discontinue use of the service, please simply delete any Notifications you scheduled. If you delete the app without deleting the Notifications, it could take up to 24 hours for your account to be disabled and your contacts may receive false alerts during that time.

What’s New

Version 5.0.0

-Integration to our web and text message service
-Improvements in handling of country codes
-Various bug fixes and improvements

Ratings and Reviews

4.2 out of 5
21 Ratings

21 Ratings

firebinder ,

Easy to use, but few features

Very easy to use, and what it does it does very well. However, it lacks the ability to customize the email message to be sent if you do not respond. Other than that it's a great app for anyone who lives alone.

Developer Response ,

Thank you for the review. We will review the possibility of adding in the ability to customize the email. Thank you for the suggestion. UPDATE: We have listed to your request and added this feature into the latest version.

Christine1510 ,

It's great...when it works

I live alone and I just need a simple app that makes me check in every 12 hours or so, in order to notify my mom to come feed my cats if I die in the middle of the night or something. I feel so much better knowing that she'll be notified sooner rather than later if something happens to me. Unfortunately, this app is quite glitchy and sometimes stops sending me notifications to check in (common after a phone update), which means either my mom gets a false scare that I didn't check in (it's happened about 20x now in the year that I've had it) or it doesn't send anyone a notification and just stops working! Then I have to reinstall the app and it starts working again. I wish it was a more reliable app. I also wish there was an option to notify contacts after a different time increment of not checking in, like 2 hours as opposed to 30 minutes. Sometimes I am driving during check in and can't get to it within 30 min. However, it's still the best app for this purpose as it's simple and easy to use and doesn't have added junk I don't need.

Developer Response ,

Hello Christine, we are testing the next version of our app now, and hope to release it within the next few weeks. Please check our FAQ to make sure none of those things are causing your issues, as the app should not be "glitchy", but there are many things in iOS that can interfere with Push Notification delivery, on which we currently rely (future availability of text message check-in/response is also coming).

As for the response time increment, that will also be part of the future release, alongside our web-based management system.

crcjstc ,

Not reliable

Update: Yet again the selected time has come and the app has not alerted me to check in. If the check in feature is not reliable the app is completely useless. This keeps happening on occasion and it only takes one time for it to be disastrous. Funny that after so much time this company can’t fix this simple issue. Hopefully they are coming out with the update they promised, which there is still no sign of, where there is a much greater range of features and check in options, including being personally contacted for people who have no family and no friends. There are many like that

Original post: The app does not reliably alert me when it is supposed to. Many nights I will not realize until it’s too late that it has notified my contacts. Another major problem of this app is that apparently, once it has notified your contacts it will not repeat the next day. That feature becomes deactivated. That is a major problem and flawed design. It should notify your contacts every single day until they check on you.

Developer Response ,

Hello,

UPDATE: Dear David, although we do our best, there are technical components that are outside of our control. Like any technical company, we cannot guarantee 100% reliability. Seeing that you first installed the app in 2017, and we've checked in on you about 1,600 times - I think 99% is not bad. As a failsafe, if we do not receive your response for ANY reason (even if your battery is dead), our system still alerts your contacts - so the worst case scenario is a false alarm. I understand you'd also like a service that includes a personal response from an individual, but this is not something we offer. Our system is automated and does not include a human component, as described.

Automatically pausing the account is definitely an intended feature requested by many users. Since Apple does not notify us when a user loses their phone or deletes the app, it’s important for us to suspend future false alarms for these cases. We feel it is quite reasonable that users confirm they are OK and are still using the app after we send alerts to their contacts. All the user needs to do is check-in, even if late, so we can send notifications to their contacts that they are alright, and we know to resume service.

App Privacy

The developer, EyeOn App LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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