Utah Power Credit Union 4+

I used the old app and now this new one. Both are incomplete compared to the website version. This new app doesn’t allow you to add new payees in the bill pay and the list of payees includes long unused payees. Along with this there payee list is incomplete, so I have payees that are no longer needed and can’t remove and payees that are actively needed but aren’t there. This app in my opinion is only good for seeing your accounts and making internal transfers otherwise I use the web version. Developer needs to look at the web version vs this version and bring this app up to the level of the web version.

Thank you for taking the time to share your feedback with us. We appreciate your opinion and are continually making improvements to the new app.

This new app will not allow me to transfer funds from my account to other UPCU accounts when I click on that option. This was available on the older app.

Also, other financial institutions allow you to sort withdrawals/deposits by type which make budgeting way easier.

Being able to quickly flip through months seems to have gone away too.

We appreciate you taking the time to share your feedback. Many new features are included in the app, as well as old features like internal transfers. Our team is here to help with any specific issues you're having. Call us at 801-708-8900.

I’d love a resource to show how this app is functionally superior. Aesthetically it’s rough. It’s difficult to distinguish between where on account begins and another ends. The color scheme is bland. It feels congested, there is very poor line spacing and has sacrificed simplicity for some implicit functionality that I’ve yet to discover I guess. I prefer the old app.

Dang, we're sorry to hear your don't like our app! The Credit Union is a financial cooperative, and we built (and designed!) the app from the ground up to provide a better experience for member-owners. Thanks for taking the time to share your opinion.