TIDY LIVING 4+

The app will not let me sign up. As you can see the description online is not English but it is marketed as if it is. I am beginning to think this company is a scam. Most of the features on the robot do not work. Most of the features on the remote do not work. The app doesn’t allow me to sign up.

I have emailed and called the company with no response. I regret buying this product from Walmart.

The app does not work properly. You can’t even sign up even if you have the right characters for the password it will not accept it. Very frustrating and the vacuum seems to go in circles and it’s very confused and it won’t work.

Enter info asked on sign up then make sure you push the tiny circle on the bottom left side of that page next to user agreement and privacy info. Then click send and it will email you a code that you add into that last line that has no description. It is confusing but I finally figured it out. You may have to hit the circle user agreement again when logging in. Keep in mind that if you don’t live in China, you can’t provide a mobile number but you can use your email. Hope this helps. I haven’t used the vac yet since I wanted to sign up first and make sure it works before unboxing it. I’ll review again after use!