Saily: eSIM for travel 4+

As a first time eSIM user I had a bit of trepidation but this app worked flawlessly for me. I guess if you need a local phone number this isn’t the way to go, but I just mostly wanted Maps and email and the ability to send iMessages (only Blue works), use FaceTime, WhatsApp, and generally feel connected. Being on an unlimited data plan at home I didn’t really have a sense of how much data I’d need. Bought 1gb for 3 days in London and 10gb for 30 days in Spain (was only there for 14 days but that wasn’t an option). Left each country with data to spare.

So I spent a total of about $21. My carrier’s International Plan would have cost $170.

Easy to set up. I just followed their instructions to the letter. I guess my only slight complaint is in the wording of the installation instructions - which at one point say something like Activate your SIM (which can be done anytime up to 30 days before you actually touch down in your new country) but that is different than the actual Activation - which shouldn’t happen until just before you arrive at your destination (while you still have internet access) as that begins your clock.

Another thing I noticed - that wasn’t a problem - is that in the UK my eSIM didn’t work with my VPN active, but it did in Spain. Different rules for different carriers I suppose.

Bottom line it was easy to use, did exactly what I needed it to do and saved me a bunch of dough.

Hi! We are glad to hear you enjoy using our services! Thank you for your amazing review!💛

I’m staying in Guatemala for 3 weeks and this eSIM has been a life saver! Anytime I have traveled abroad before I’ve had to buy a physical sim and it’s always been a long, annoying process and many times it doesn’t work at all! I didn’t have to go to a bodega to get a physical sim or keep track of my original sim for the duration of my trip. The instructions were so clear it took me less than 10 minutes to activate. So far I’ve had great service everywhere, seems like they utilize Claro for 5g connection. Highly recommend.

Hi! We are glad to hear you enjoy using our services! 💛

I live in Singapore and in a few weeks planned to travel in Asia so purchased a month long Asia regional SIM plan. The app notified me that I could install the SIM on my phone but it would not activate or start the plan until I wanted it too. I realized a week later that the plan had already activated and my month long timer had started. I did not tell the app to activate my plan. After consulting support, I learned that the plan had activated because I am in a country supported by my plan. I have a physical SIM for this country so did not intend to activate my E-Sim. My plan is now mostly used up despite using zero of the data and never turning it on in my cellular data settings. This is incredibly frustrating and unfortunate.

It does not show me a ticket ID. I messaged customer support through the app starting at 2:10 on August 31 and messaged with Cole Davis.

Hello. Could you update your review with the ticket ID you received from our team? We'd love to check on the situation in more detail.