Need to make a transfer at night? Want to check your balance before making a big purchase? We put banking at your fingertips with our Northwest mobile app.

We provide fast, free, secure access to your accounts on the go.

• Check account balances
• Mobile Deposit
• View recent transactions
• Transfer funds
• Pay bills
• Popmoney (Personal customers only)
• Cardswap (Personal customers only)
• Locate ATMs and offices
• Approve or reject scheduled transfers and payments (Business Mobile Banking customers only)

To learn more, visit or call 1-877-672-5678, Monday – Friday from 7:00 am to 8:00 pm & Saturday from 8:00 a.m. to 4:00 p.m.

© 2015 Northwest Bank
Member FDIC

What’s New

Version 5.0.5512

Includes minor bug fixes and a fix for the mobile deposit iPad issue.

Ratings and Reviews

4.2 out of 5
4.4K Ratings

4.4K Ratings

HSmith624 ,


I’ve used online banking apps since they started. I can honestly say Northwest’s is the worst. Hands down. I never chose Northwest as a bank, my accounts were just passed along after First Niagara was bought. Since the beginning, the length of time it takes purchased to show on the app are unacceptable. Days...sometimes weeks. Then sometimes when s purchase posts, it will disappear a day later. Sometimes the balance will reflect it never happening, sometimes the money will be gone but not listed at all. I’ve also logged on several times to my balance being thousands in the red because my direct deposit disappeared for a day (after previously being listed and posted). When I called, the representative talked to me like I had 2 heads and I shouldnt be concerned my account is listed at -$3,700. I never feel like my balance is close to the point I almost need to keep a checkbook ledger by hand again. This was never the case with my previous First Niagara app.

This app needs a BIG update as its been over a year since the last one. I’m ready to switch banks over this crappy app.

ThisUsernameIsTaken7263 ,

They’re doing their best...

iPhone 7: The U.I looks nice, transitions for opening the menu could be smoother, I deposited a check and it went smoothly, when I try to open a new account though, it tells me to correct the highlighted fields which are parts of my name, which I have more than one middle and last names (drivers license is “fun” to get too lol) however the box is grayed out and unable to edit at all. I don’t mind going down to the bank as it’s close to me but could be a lot easier. Also the website it takes you to, to add accounts could have a cleaner updated U.I. But it is easy to work with now. Also THANK YOU FOR ADDING TOUCH ID THANK YOU. Also sounds like you need a new programmer. This is a serious business and to make this app stable so the other reviewers can enjoy it perfectly all the time 99% of the time at least. Sounds like you’ve got an softmore intern

ShaimaCat ,

Endless flaws!

Let’s say I have $200. I spend $50. My app will show my balance as $150. A few hours later I buy something that’s $30, and suddenly my app is telling me I have $250- a balance from a day prior. The app is constantly showing incorrect balances. I feel like the only way to know updated and correct balances is if I wait a few days without using my card at all, call the bank directly, or go to an ATM. I’ve also seen an “updated” balance with pending charges (meaning that the current balance is supposed to include the pending charge) however, once it’s cleared my balance drops again. In other words, the updated balance wasn’t accurate in the first place. Another issue is that sometimes I see the pending charges, other times they suddenly disappear and again show me a balance I know is inaccurate. The app is always “under maintenance”, but I don’t understand what’s being fixed because these problems have been happening from day 1.


Northwest Savings Bank
21.5 MB

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, Simplified Chinese, Spanish, Traditional Chinese

Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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