SmartLog (i-SENS‪)‬ 4+

We don’t like dissing App Developers, but this App deserves every negative Review it has gotten thus far. The Developers of this App are fully aware of how awkward and unreliable this App is, even if they won’t admit it. Any so-called Bug Fixes don’t seem to improve anything. A Health related App important as something like this, should not be released until it has been relentlessly tested. Do not rely on this App to save your stats/data, or to consistently sync with any assurance. Apparently the Company doesn’t want to invest enough funds into developing a reliable and User friendly App. Frustrating :-\

I’ve had intermittent blood sugar issues since my last pregnancy, occasional spikes and dips in blood sugar, not diabetes, as of yet, since my A1C was at 5.3 two weeks ago, so my glucometer is only used once in a while. I had to test today, and in attempting to open the app so that the reading on my glucometer would sync, I found that the app will NOT open. I get the quick, split second blip of the app icon on my screen as if the app is loading, for just that split second, before it disappears and the app doesn’t open. It doesn’t show up in the open apps so I know it’s not opening at all. I specifically paid extra to buy a Bluetooth glucometer out of pocket to be able to track these weird spikes and dips in my blood sugar because it’s difficult when you’re talking about weeks in between these anomalies, so this I a problem for me that this app is essentially GONE. I can’t even access what I’ve already logged. This is unacceptable.

I’ve had nothing but issues. First sinking it to your phone is a nightmare. After about 50 tries I finally got it to work. It was the machine not my WiFi. After using it for a couple weeks I noticed that data was self deleting. Information like (before meal or after meal) notes, meals and occasionally the actual glucose information. Then yesterday on the APP Store showed they did a new version update. My iPhone update is up to date as well! Now I’m unable to even open the app. All my information needed for a upcoming doctor appointment is gone. When you click it to open it flashes and turns off. At this point I’m furious paid for something that doesn’t deliver all it says and basically screwed for my doctor appointment. Save your money!