iPhone Screenshots

Description

The official CapMetro App offers customers quick trip-planning tools, online ticketing, real-time departure information and other great features that make riding easy. Whether you’re at home, on the go or on the bus, pull up the app to access the Trip Planner and easily buy tickets. Not sure how to get there? With schedules and route maps offered in the CapMetro App, you’re only a click away from your next trip.

This app requires iOS 11 or higher. We recommend using iOS 12 to take advantage of all the app features.

App Features:
- Buy tickets for Local or Commuter services. Eligible customers can also purchase MetroAccess and Reduced Fares.
- The Trip Planner feature plans a customized itinerary based on your starting and ending locations. It also displays real-time information for all Cap Metro services. Save favorite trips for easier planning.
- Schedules are available for all routes in the system.
- Route Maps are viewable by service and route number.
- Next Departure features allows you to find the next bus near your location.

For Customer Service assistance, please contact the Capital Metro GO Line at 512-474-1200 or visit capmetro.org.

If you use a Reduced Fare ID Card, you must first visit the Capital Metro Transit Store (located in downtown Austin at 209 West Lavaca, open weekdays 8:30am - 4:30pm) to have a Capital Metro representative activate the reduced fare purchasing option on the app.

If you are a MetroAccess customer, you can register to purchase MetroAccess passes on the app by calling MetroAccess at 512-369-6067. Please have your client ID number available and email address used to register your account.

What’s New

Version 4.012

Bug fixes and new ticket actions.

Ratings and Reviews

3.7 out of 5
407 Ratings

407 Ratings

Kaustubh ,

Appreciate the update

Just realized it’s been 4 yrs of using this app and it finally gets an update. Mostly some
Navigation refresh on the surface which feels like fewer taps overall. Apple Pay addition might be the most valuable addition overall. App seems faster in the last 2-3 days of usage and hopefully it stays that way. Ticket access still needs to be made faster, too many taps to get to it and activating it every single time for the monthly pass is annoying. Apple Wallet integration may really help, especially to pop it up when near a stop. Some data mining of frequently used routes and schedules would be a simple addition to be used for providing notifications on real time delays. Buses are especially unpredictable when taking from downtown during peak hours, so reliable real time tracking and notifications will be a massive boon. Pls give the app some more love and UI updates to make it less boring, considering regular commuters have to see it daily. A Siri shortcut to pull up the active pass with one command or one tap may be a valuable impactful addition. Cap Metro is a boon to Austinites, pls keep making the app better continuously. Thank you!

Bcereal ,

Nice integration-Would be nice to have GPS

For public transit, this app is impressive. The app is nice in mapping your route and I love that I can purchase and use my pass in the app. It would be nicer if it incorporated gps to better see where you are on the route. I noticed some of the busses I took on my trip were not necessarily in-sync with the actual progress the bus was taking. I accidentally requested the wrong stop because I wasn't familiar with the area and the status bar showed we were passed that. It would also be nice / more user friendly if it would let me save the route I'm on (instead of having to re-search it AND if there was a GPS feature to show what route I'm on. This would be a nice integrated filter to support what busses are on time.

PM_me_guinea_pigs ,

Drains Your Battery Horribly

While the app is extremely functional (roughly accurate, lets you buy tix, etc), I’m taking off three stars for the following reasons:

One star for evading even the most basic of reasonable accountability: the disclaimer in the app claims they are not responsible for any false information, despite being the official app where you can buy tickets electronically and every bus driver accepts said electronic ticket as a valid purchase. Could you imagine if I ran a store with a sign on the front door saying I’m not responsible for any mislabeled prices or items? They can’t even own up to the lowest, most reasonable levels of responsibility and accountability for their own official app. Yay government!

Two stars for battery life. I literally watched my phone go from 100% to 84% in the two minutes (no exaggeration) it took me to open the app and plan a trip in it from my house to downtown. I’m scared to use this app when I’m out and about because I’m worried my phone will be dead before the bus comes and then I can’t get on cause I can’t prove I bought a ticket. Pathetic. Make an app that isn’t so hard on the battery life!

Information

Seller
Capital Metropolitan Transportation Authority
Size
151.4 MB
Category
Navigation
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Dutch, Filipino, Polish, Simplified Chinese, Spanish, Vietnamese

Age Rating
4+
Copyright
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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