*Use of features is subject to card activation and identity verification.

More than moving money.

The Western Union® Netspend® Prepaid Mastercard® mobile app4 helps you take control of your money. With this powerful mobile app, you can load checks (2) using your mobile device and send or receive a WU® money transfer (1) -- all from your prepaid Card Account.

That means it's convenient to do things like:

-Send and receive money using WU® money transfer (1)
-Load checks (2) using mobile image capture
-View your Card Account balance
-Track your spending
-Find the closest reload locations (3)

(1) Fees for money transfers vary and will be calculated at the time of the transfer transaction. Fees, terms and conditions apply, which you must agree to before using the Service. No fee to receive Western Union® money transfers onto your Western Union® Netspend® Prepaid Mastercard®. This optional offer is not a MetaBank® product or service nor does MetaBank endorse this offer.

(2) Mobile Check Load is a service provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions, and Privacy Policy. Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding in Ingo Money’s sole discretion. Fees apply for approved Money in Minutes transactions funded to your card. Unapproved checks will not be funded to your card. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. Your wireless carrier may charge a fee for message and data usage. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card. See your Cardholder Agreement for details.

(3) Fee may be assessed by reload location and may vary from location to location.

(4) No charge for this service, but your wireless carrier may charge for messages or data.

The Western Union® name, logo and related trademarks and service marks, owned by Western Union Holdings, Inc., are used with permission.

Subject to card activation and ID verification. Terms and costs apply. Card issued by Metabank® Member FDIC.

© 2020 Global Payments Inc. All rights reserved worldwide. Global Payments is the federally registered U.S. service mark of Global Payments Inc. Netspend is the federally registered U.S. service mark of Netspend Corporation. All other trademarks and service marks belong to their owners.

What’s New

Version 5.7

New look and feel and performance improvements.

Ratings and Reviews

3.3 out of 5
92 Ratings

92 Ratings

asiaangel ,

Can’t load money

Load money option isn’t working. Makes you call their terrible customer service line.

rvalenzuel ,

I’m a 5yr customer

I have been getting DD on this card for years now, I’m they've always been good to me never paid overdraft fees when I do overdraft (never more the $10) and I get texted every transaction. I’m actually afraid to activate the all access card in fear that it will change in a negative way.

Developer Response ,

Thank you for sharing your concerns. We don't have control over when your deposits are sent to us. Our policy is to post your deposit when it gets to us. That applies to all of our card programs. One of the features of the All Access card is the Optional Debit Card Overdraft Service. You do not have to enroll in this feature since it is optional. If you have additional questions or concerns, please email us at

Alarcón Mill ,

First Time user

I hope everything works perfectly like it has to be.
I'm using the service (Wester Union) but in Walt-marts or HEBs.
Now I want to do it from work or while I'm in the house, or at the gym, or what about at the game?
Perhaps I could be busy on a romantic night with my wife in a hotel and our family or some friends need money.
I don't want to go away running from here to there just to find out that everything is closed.
Well, Panas. Homies, compas, vatos, brothers and cuñados, that's the main reason I'm getting this #wuapp.


20 MB

Requires iOS 11 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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