LuxTrust Mobile 4+

Secure logins & transactions

LuxTrust S.A.

    • 4.8 • 384 Ratings
    • Free



LuxTrust Mobile – carry out your most sensitive online operations directly from your smartphone and without using any hard devices (such as the classic Token or a Scan).

LuxTrust Mobile allows you to:
- Securely access our partner websites (banks, e-government, …)
- Confirm and validate online financial transactions
- Sign documents electronically directly
- Perform various operations on

If you already are a LuxTrust customer and have your Token or Scan at hand, simply install it and follow the steps indicated in the app.
If you are not a LuxTrust client and you want to use the app, order your LuxTrust electronic identity on

LuxTrust has three main modes:
- App2App: Once set-up in your banking app, LuxTrust Mobile can automatically exchange with it so that you do not need to enter an OTP (one-time password). You just have to confirm or cancel the operation. Please check with your bank how to enable this feature.

- Scan the QR code (mosaic image) when connecting to a website using a desktop or tablet: You will select LuxTrust mobile instead of the Token for instance. You can then scan the QR code displayed after entering your User ID and Password. The app decrypts the image and generates the OTP (one-time password) you need to insert on the website.

- Receive a Push Notification when accessing to our partners’ website from a desktop, tablet or smartphone. Partners’ websites having this feature enabled will automatically send you a notification asking you to confirm or cancel the specific operation. You can also find it under “Pending transactions”.

You can activate your LuxTrust Mobile app on a second device (like a tablet) and enable TouchID or FaceID to unlock it, for more convenience.

If you have any questions or need help, feel free to contact our Helpdesk at +352 24 550 550 or by email at:

Before installation and as well as during utilisation, please ensure that your devices (smartphone, tablet, etc.) are appropriately secured and protected. For security reasons, LuxTrust do not accept rooted or jailbroken devices and cannot be held liable in case such devices are used.
To remain protect at all times, do not disclose your security codes, PINs, and passwords to anyone.
If you suspect that your device or credentials have been compromised, stop using the app and immediately notify LuxTrust by telephone at +352 24 550 550. Our colleagues from Helpdesk will offer you support and guidance.

LuxTrust is leading European electronic identity and trust services provider. Certified and acting in compliance with the latest European regulations (eIDAS, PSD2, GDPR, ETSI), LuxTrust delivers digital services related to the identification and authentication (required to equip individuals with a valid electronic identity and to secure access to websites and applications) and the creation and validation of electronic signatures.

What’s New

Version 4.1.1

We have improved our transactions by adding your bank's logo, in order to make sure you understand your actions. Your transaction data becomes more personalized, so you will certainly never approve any unwanted access.
Have you lost your mobile device and are worried that you have lost all your LuxTrust data? No worries! With our brand new feature, you can restore it to your new mobile device with a simple backup.

Ratings and Reviews

4.8 out of 5
384 Ratings

384 Ratings

Maygo2010 ,

Secured and efficient process

This is an efficient and safe way to process payments and other administrative tasks

Bertoxx ,


Byzantine and confusing activation and usage, totally counterintuitive. It looks like it was made by someone drunk. Unfortunately this junk is required by banks and public administration, so I’ll have to live with it.

Bob bricoleur ,

Works one out of five tries; worst app

Works one out of five tries; worst app

Developer Response ,

Dear User, thank you for your comment. In order to find a solution together, we suggest you to contact us on +352 24 550 550 from Monday to Friday from 8am to 6pm or by email at

App Privacy

The developer, LuxTrust S.A., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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